This was our 2nd stay at the Delta Banff Royal Canadian Lodge and as the title states, close to perfection but then..... Staff is kind and accommodating and the rooms are clean, well laid-out and spacious. Two complaints....
First, I was awoken around 2AM when the in-room smoke detector went off and stayed on for about 1/2 an hour. This continued intermittently throughout the night. Needless to say, wasn't a great night's sleep. I contacted the front desk in the morning to report the problem and they said that they would have someone from maintenance check it out. After viewing the video that I took, the maintenance person said that it was either faulty wiring or that the smoke detectors needed to be dusted. Turns out, his initial diagnosis was correct, it was faulty wiring that kept me up all night.
Secondly, the wireless internet is extremely slow and reception is spotty at best and not available in all areas on the hotel. For a hotel chain that caters to the business crowd and advertises "InternetXL" along the lines of 20x faster than household Internet, the wireless service at this hotel is nothing more than InternetXXXXS.
- Official Description (provided by the hotel):
- This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more less
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- Also Known As:
- Delta Banff Royal Canadian Hotel Banff
- Banff Delta