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“Great location, friendly staff”

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Delta Banff Royal Canadian Lodge
Ranked #9 of 33 Hotels in Banff
Calgary, Canada
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great location, friendly staff”
Reviewed January 9, 2013

I have stayed numerous times at this hotel. The staff is always very curteous and helpful. The hotel has a great pool, hot tub and steam room. The hotel has also just recentely added a lounge in the lobby which was really needed. Very close to town center (walking distance) but a cab is only a few bucks. I always get the king room with the fireplace, the bathrooms in these rooms are really big. Beds are really comfy, love the robes and in room safe....Prices are best when booked directly through their website. A nice little touch was added on my last stay, a package of chocolates was delivered to my room shortly after I arrived with a card that said "welcome back". one downside was that parking was $12 which I don't remember paying before, we buy a season park pass so I don't feel like i should have to pay for hotel parking. Also found the hot tub a little too hot and the pool very chilly, its been this way for several years though so maybe other guests like it that hot?. Overall a great stay though. Thanks Delta, we will definitely be back...

Room Tip: I like the Premium King room with the fireplace best. These usually book fast as they are not many o...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gumby1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for your positive review. I am thrilled to learn you have been our guest a few times and find our King rooms to be comfortable and our staff friendly and professional.
Your feedback has been shared and is appreciated. We hope you return soon!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,166 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
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English first
Saint John, Canada
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 9, 2013

Arriving at the hotel on Dec.18 after 12 hours in the air and on the road from Calgary, my wife and I were exhausted. The wondeful reception we received from the front desk (especially from Carla) went far beyond anything one could have anticipated. When told it was my birthday she happily upgraded our room to a junior suite complete with a fireplace.Treats and a birthday cake arrived a short time later. When told we were meeting our son ,his wife and our first grandson there ,she upgraded their room to one adjoining ours.There were smiles and hellos from all of the employees whenever passing in the hall or in the dining room.The fact there was some major construction taking place in the lobby /restaurant area went almost unnoticed.Carla and the staff at this Delta Hotel made our family reunion one to be remembered for many yeatrs to come.I HIGHLY recommend this hotel.

Room Tip: Ask for Carla( I hope I am spelling her name right..could be Karla)
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank william m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for taking the time to provide such positive feedback and to mention one of our guest service agents. Your review has been shared and is appreciated. We hope to have the privilege to host you and your family once again in the near future and to show you the high quality of service the Delta Hotels are known for.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 9, 2013

Stayed here for a short honeymoon. Have been on day trips to Banff many times but 1st time staying overnight. Missed our 1st night's reservation and was given a king room with fireplace. By the time we had parked we had a welcome package in our room.
The hot stone massage in the Grotto spa was the most relaxing I've ever had! One downfall is that they don't have the space for couples massage.
DEFINITELY recommend this hotel for your stay in Banff.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovelymame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for your positive review. I am delighted to learn of your experience while staying with us for your Honeymoon. We hope to have the opportunity to welcome you back!
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level 5 Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 7, 2013

Everyone at this hotel was very nice. The room was spacious and elegant. Nice touch to have a half bottle of champagne waiting for us. (We were celebrating our anniversary.) Little touches like cleaning our windshield in the heated garage each night were appreciated. Only wish they had more nooks or crannies in the common area. At $380 a night not a bargain but still worth it.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Enduro338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for your review. Pleased to hear you enjoyed the spacious suite.Your review has been shared and is appreciated. We hope to have the opportunity to welcome you back!

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 7, 2013

Staff were great and always were there to help. When they found out it was our honeymoon, they quickly created a surprise for us (Thanks to Carla). Opened the kitchen for us when we craved a dessert. Clean facility, classic decor. Restaurant was of good quality. Got massages at a reasonable rate.

Mineral bath pool and hot tub were great with a nice grotto design. Great area for relaxation after the hill or by yourself during the day.

Overall, you get a lot for the value in comparison to other hotels in Banff. It's a quiet hotel with all you need.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank starabula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you a lot for sharing with us your comments about your recent stay at the Delta Banff Royal Canadian Lodge
Our team was happy to read that your were fully satisfied with our services.Your review has been shared and is appreciated.
We hope to have the privilege to host you once again in the near future

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Michigan
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 5, 2013

A group of couples stayed for a week at the property and we could not have been treated better. The staff was friendly and extremely helpful with suggestions of things to do in the area. Rooms were nice and well kept. Pool area with steam room was a daily activity for the group, it is extremely relaxing. My wife arranged for a massage in the morning and enjoyed it that afternoon. The exercise room is small but had the all basics that you need. If you need more than is there, walk outside and hike, you are in Banff!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for your positive review. I am delighted to learn of your experience while staying with us at the Delta Banff Royal Canadian Lodge. It is wonderful that you and your group enjoyed all our facilities and found our team to be polite and friendly. We hope to have the opportunity to welcome you back!

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 28, 2012 via mobile

My family of 5 stayed one night, Dec 27.
Super polite staff, super clean, nice restaurant, with pool, hot tub, steam room, weight room. No suites with seperate bedrooms available, but our room was spacious, with 2 queens. Location is on main rd, but several blocks from shopping.
We would consider it again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bman67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 8, 2013
Thank you for your great review. We are pleased to hear that you received a quality stay with us and enjoyed our services, facilites and our staff. We hope to have you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Banff Royal Canadian Lodge

Property: Delta Banff Royal Canadian Lodge
Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Banff
#3 Romantic Hotel in Banff
#5 Spa Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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