The staff at this hotel outperform the service of pretty much all hotels I have stayed in, and at half the price. With some renovations going on, they offered us a free breakfast buffet of excellent quality. Even with the rush that resulted in the restaurant in the morning due to the free breakfast offer, they calmly seated everyone and provided prompt and friendly attention to each table.
Another example, we checked out of the hotel and drove to Calgary having left all our valuables in our room, (passports, wallet filled with cash, keys, tablet computer, kindle, etc.) I called the hotel and they rushed someone to our room to recover the items. Then, while I was preparing to drive back 1.5 hours to retrieve everything, they called me back having set up transportation by the Banff Airporter to the Calgary Airport at no cost to me. They securely packaged everything up and had it to me that evening. Amazing! Thank you, Stephanie.
- Official Description (provided by the hotel):
- Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more less
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- Also Known As:
- Banff Park Lodge Resort And Conference Centre Hotel Banff
- Banff Park Hotel
- Banff Park Resort