Was at this hotel for a conference. When we arrived we discovered that our check in date wasn't for another 3 days. I explained that the conference started right away. The front desk agent told me that there wasn't much he could do since it was my fault that I didn't double check my reservation. I wasn't blaming him for this situation but it would have been nice to have him try to solve the issue instead of just staring at me. Poor service. Rooms are dated but clean.
- Official Description (provided by the hotel):
- Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more less
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- Also Known As:
- Banff Park Lodge Resort And Conference Centre Hotel Banff
- Banff Park Hotel
- Banff Park Resort