The first thing we noticed after checking in was that the jacuzzi tub had a few short curly hairs in it and a film covering the entire lining. The front desk staff were extremely apologetic and sent someone up immediately to clean it. Upon returning to our room later that evening our tub was sparkling clean and all was forgiven; until the next morning. When making coffee i find the coffee machine had also not been cleaned. After cleaning the old coffee out of my pot and filter I enter the shower only to discover that it too had been missed by our housekeeper, only having the door get a quick wipe down missing the actual shower inside. Recieving the room from a discount site for cheap we didn't bother complianing, plus i had already cleaned the coffee machine and washed the hair from the shower. Other then the poor housekeeping, the staff was friendly and informative. The loacation was great, we were walking distance from everything and the jacuzzi was the perfect end to a long cold day. In the end the cons evened out the pros making the hotel only OK and definitely not worth full price.
- Official Description (provided by the hotel):
- Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more less
- Reservation Options:
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- Also Known As:
- Banff Park Lodge Resort And Conference Centre Hotel Banff
- Banff Park Hotel
- Banff Park Resort