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“Christmas in Banff”

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Banff Park Lodge Resort and Conference Centre
Ranked #8 of 32 Hotels in Banff
Certificate of Excellence
calgary
1 review
“Christmas in Banff”
Reviewed December 30, 2011

My wife and I have revisited the BPL for Years. This year we decided to have a Christmas away from home. The staff were wonderful from checkin to checkout. We upgraded to a jacuzzi suite just to have the shower with full body sprays. The rooms were well stocked with linens etc and the robes were a nice touch. One of the reasons we stay at the BPL is it is consistantly clean and the service is wonderful. The only downside was the turkey was not carved but one of those processed rolls and soppy stuffing. It did not fit in with the otherwise incredible buffet on Christmas day.

Room Tip: All rooms we stayed in have been good rooms but ask to not be next to the elevators because of high...
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  • Stayed December 2011, traveled as a couple
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Helpful?
Thank piggyCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, January 2, 2012
Thank you for your comments. We find that many of our guests are coming back year after year for Christmas enjoying the location, our friendly staff and our festive decorated facilities.

We are glad to hear that you enjoyed one of our Deluxe Jacuzzi Rooms this year.

We are looking forward to welcoming you again in the future.
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English first
Henderson, Nevada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 28, 2011

The first night at $185.00, the second at $235.00 was to be expected.

We checked in just after four and were rather pleased with our large room complete with round jetted tub. We quickly headed to the lounge for a beverage. The pianst was quietly playing the appropriate Christams carols while we enjoyed the ambience. The hotel has many great features and was beautifully decorated for the festive season. The staff were pleasant and accommodating.
The additional charges to our bill however would perhaps discourage our rebooking in the future. One dollar local telephone calls, $10 parking fee per day and internet charges even though we had prought our internet stick (which we were not able to use as the hotel insists upon you using their internet access) causes one to look at the other great hotels when deciding upon a short jaunt to the Rockies.

  • Stayed December 2011, traveled on business
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Helpful?
Thank Suza1064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, January 2, 2012
Thank you for your comments. We are glad to hear that you enjoyed your room, our friendly staff and our festive decorated facilities. Having the pianist playing in our lobby over the Festive Season was a pleasant surprise to many of our guests.

We have some of our guests ask us about the extra fees you mention and they wonder why we don’t “hide / include them in the room rate like other hotels do”. We believe that by having them not included, we can offer better room rates and packages for all our guests whether they use those services or not. In this past Festive Season we had a few stalls left every day in our indoor heated parkade (with the hotel full) as many of our guests arrive by bus or car pool to Banff.

We are looking forward to welcoming you again in the future.
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Calgary, Canada
1 review
Reviewed December 21, 2011

We recently held our annual staff Christmas get away at the BPL. From the initial contact with the Sales department and concluding with checkout, the hotel and their staff did not miss a beat. The organizational planning, the front desk checkin, the rooms (superb housekeeping standards) , and the service of the bell desk was warm, welcoming and efficient. The service provided by the food and beverage department was outstanding. The dining room was cozy, beautifully and tastefully decorated for the season, the service by the maitre d' and his staff smooth and unobtrusive, and the chef and his kitchen prepared a meal that was excellent value in taste, presentation and portion size.

This is a very well managed property in a wonderful location, well within walking distance of all Banff's amenities be it shopping, entertainment or a stroll by the river.

Congratulations on a job well done!!!

  • Stayed December 2011, traveled on business
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Helpful?
Thank Aseyeseeit47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VERNON
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 6, 2011

I wanted to let travellers out there know our experience at this hotel. My daughter and I were trying to get 4 days together before being apart for 3 months.There were weather and budget challenges at every turn until a call to Banff Park Lodge began to breathe that "special getaway" feeling into our efforts. We had a beautiful room on the 1st floor with access til midnite to an amazing pool/hottub/steamroom area with 2 fireplaces. On several occasions I dealt with Laura Boudreau at the front desk -- we needed pillow options, we were trying to extend our stay by a night - and a day after leaving I needed help trying to make it to the airport. The pillows sent to the room were fantastic- there were no cancellations so we had to stay elsewhere for the 4th night and with her suggestions I was able to make arrangements that got me home. In her busy position at the beginning of the demanding holiday season she was never dismissive or impatient and we always felt like we were valued guests. I would like to say thanks to the staff at the Banff Park Lodge especially Laura because while you were busy doing your job you played a significant part in what is a perfect mother daughter memory. THANKS

  • Stayed December 2011, traveled with family
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Helpful?
Thank hoonforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 3, 2011

I have stayed in this hotel at least a dozen times and thought it was time to do a review.
I have always found this hotel affordable and with great service.

The rooms are clean and always made up well.

The pool and spa area is above average, especially the steam bath after a day on the slopes.

Underground heated parking is available for ten dollars per day.

The hotel is walking distance to everything downtown. Restaurant and lounge have good affordable selections. The porridge with fruit is the best I've had.

  • Stayed November 2011
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Helpful?
1 Thank Smartilicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, January 2, 2012
Thank you for your comments. It is always great to hear from our regular guests and we have many.

All of our housekeeping staff works very hard to ensure that the rooms are clean and welcoming. We just received word in December that we won the Alberta Lodging and Hotels Association Housekeeping Award for 2012. We are proud of receiving this great award.

We are pleased to hear that you like our pool facilities and restaurant and lounge. Don’t forget that we are starting with our Specialty Buffets (including Seafood Buffet) again in January, bringing all our guests additional dining selections until Easter.

Thank you very much for your wonderful review and we look forward to welcoming you again.
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Edmonton, Canada
1 review
Reviewed November 28, 2011

We went to a small family wedding at this hotel. Just a two day stay, but it was perfect. The room for the wedding was spectacular, the guest rooms were typical, but the pillow menu is a nice touch. Most impressed with the food, the buffet dinner was one of the bext buffets I have ever eaten. Not the normal selections of food, everything was a little different and the quality was fine dining.

  • Stayed November 2011, traveled with family
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Helpful?
Thank Gordon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, January 2, 2012
Thank you for your comments. We are glad to hear that you enjoyed our new pillow menu options.

We deal with many weddings throughout the year (small or large) and our Sales and Catering staff work very hard to ensure that everybody has a great time and that the wedding (and all that comes with that) goes off without a hitch.
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alberta
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 28, 2011

We came here for a quiet two day getaway in the mountains. The hotel is lovely, clean and comfortable. Our room was large and comfy. However, the cleaning staff were basically on our floor cleaning the entire day. I found this very noisy and disruptive. They started early in the morning so we could not sleep in. When we returned to our room in the afternoon, they were still in the halls cleaning and making noise. They were cleaning until about five in the afternoon. This took away from our relaxation and made the stay noisy and unpleasant. I will not be rushing back to this place.

  • Stayed July 2011, traveled as a couple
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Helpful?
Thank AlbertaLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Park Lodge Resort and Conference Centre

Property: Banff Park Lodge Resort and Conference Centre
Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Banff
#6 Business Hotel in Banff
#7 Family Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort

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