I guess the first question I would ask myself before writing a review is. "what were my expectations going in?" If they were really high, then The Tunnel Mountain Resort would have disappointed me.
The second would be, "would I be doing anyone any favors by saying that it is a fantastic place if it wasn't?" That answer would obviously be NO.
Here's how my stay at this hotel shook down (I checked out today). My wife and I arrived late afternoon. While checking in I noticed that the computer monitor at their little business center had an out of order sign on it, still there when I checked out. I'm glad I didn't have to depend on it. We grabbed our room cards and threw our stuff in the room. We were in a one bedroom suite I should mention. We headed for dinner at the Keg and didn't plan to return for a while. We arrived back much later, watched a little T.V. and headed to bed since we had to be up early for the Discover Banff Tour at 8:30.
Shortly after turning in, I head this awful noise every once in a while. I was so tired that I just shut the door. It just got worse throughout the night. At 4 A.M. I unplugged the fridge. It was the compressor making all that racket.
In the morning, my wife and I were dead tired. We went on our tour and when we came back we switched rooms. The new room was much nicer, but had the worst flooring job I'd ever seen. I get the feeling that the owners of this property don't really care what their guests think of this place. If they did, they would spend more time and effort keeping it up. The couch (in both suites) should have been thrown out. Worn, stained and had hole in it. Walls had paint chips and some holes. Appliance were dated and very low end. Brands I'd never even heard of.
The hot tub was nice and it was also nice to have a fireplace. Paying for wood? The jury is still out there. Should be the first bag free.
So I'd say that my stay was just OK. Sure would have been better without the fridge ordeal. There are better places to stay. I've stayed in them, but there's always that want to stay places you haven't in the past. Adds a little mystery and excitement to the trip. I won't hurry back here.
- Official Description (provided by the hotel):
- Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more less
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- Also Known As:
- Tunnel Mountain Hotel Banff
- Tunnel Mountain Banff
- Banff Tunnel Mountain Resort
- Banff Tunnel Mountain Chalet Hotel
- Tunnel Mountain Chalet