We stayed in one of the loft cabins. The loft and dining/fireplace area were spacious, but the bedroom with queen bed was cramped. The furnace is also adjacent to the bedroom and was very noisy, running all night which was disrupting to our sleep. The beds are also very firm/hard making sleeping uncomfortable. I also agree with others that firewood should be provided.
The main pool is located adjacent to the office and is decent in size, but the whirlpool is very small with a 3 person capacity. Below one of the buildings is a whirlpool/sauna/steamroom which is larger and decent, but is located in the basement with awkward, dirty changerooms to go through. Every time we used either pool we had to call the front desk for towels - which they did deliver within 1/2 hour.
We went there based on website pictures and higher expectations which might be part of the problem. The furnace/cramped bedroom and hard mattresses are enough for us to try other locations in the future.
- Official Description (provided by the hotel):
- Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more less
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- Also Known As:
- Tunnel Mountain Hotel Banff
- Tunnel Mountain Banff
- Banff Tunnel Mountain Chalet Hotel
- Banff Tunnel Mountain Resort
- Tunnel Mountain Chalet