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“Nice” 5 of 5 bubbles
Review of Tunnel Mountain Resort

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Tunnel Mountain Resort
Ranked #22 of 32 Hotels in Banff
GreenLeadersSilver level
nyc
Level Contributor
97 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Nice”
5 of 5 bubbles Reviewed September 13, 2011

I recently stayed in this resort with 4 friends in a loft chalet. The place was nice and clean. Only complainant was it was a little hot and the place didn't have ac you can open the windows but then you can hear everything going on outside from couples chatting to car alarm beeps. The location was a very short bus ride into town which was nice. I enjoyed my stay here the kitchen and patio was a nice bonus.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gijadenyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,017 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
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Prescott, Arizona
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 12, 2011

We stayed for more than a week. The room was updated with a nice bath and flat panel TV, included a microwave and mini fridge. Our room overlooked Rundle Mt - first night had an awesome view of the moon rising over the mtn. Parking was a bit crowded but we always managed to find a spot. For more privacy book an upper room. Our room was on the lower floor, near a walking path. It was not a busy path but we did need to be more careful. Bus out front goes right to town. It's a bit priciey for frequent trips - we only used it on the weekend. The washers/dryers were out of order - we had to go downtown for laundry and this was one of the reasons we picked the hotel. We had to request a change of sheets, even after 5 days. If the amenities were working and the room servcies was better I'd have rated this higher. Overall we enjoyed it.

Room Tip: If you take an Executive Room book a room on the upper floor for more privacy, it's closer to p...
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NBCedar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Level Contributor
180 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed September 5, 2011

We enjoyed the economy suite for decided to have supper and breakfast in due to it being a cold and rainy day. Was nice to have extra space for the "down day". Though the room was a bit dated we found it quite comfortable with four rooms - bedroom, kitchen, front room and bathroom. Quite friendly.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nursemanager9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 21, 2011

Though there were just 2 of us, we ended up in a suite with 2 bedrooms (master was a loft), 1-1/2 baths, living room and full kitchen, at a reasonable price (midweek discount). There was a wood burning fireplace (we didn't use), a balcony, sleep sofa, and many TVs. We also had use of a decent fitness room, steam and dry saunas and jacuzzi, gas BBQ, indoor pool and hot tub. The jacuzzi was great after long day hikes with a pack. The location is outside of town. It's a walkable distance, but up a long hill (and there is bus service too). Across the street is a liquor store, convenience store, and some indoor play areas for kids (including a water slide, I believe). We were happy not to be in downtown Banff. The street is active until late due to very late summer sunsets. The extra elevation and sparser surroundings allowed a nice breeze. Staff was friendly. Our only complaint is that there could be some more furniture in the loft bedroom--at least to put bags on. No A/C (common in Banff and northward), but lots of ventilation through sliding doors and windows. Banff cools off at night in the summer, so it's easy to keep the room comfortable with some common sense.

Room Tip: Stay midweed for a 15% discount
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MetWestBOSman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed August 19, 2011

First let me say that you can't beat the view ANYWHERE in Banff. Everywhere you look there is something spectacular. The Tunnel Mountain Resort had great views in every direction. We stayed in a one bedroom suit, and it was average. The front door opened to the bedroom, and then there was a galley kitchen which led to the living room. There was a fireplace which was nice, and a killer view of the mountains. The place was adequate, we didn't experience any issues, but it was a little dated. I wouldn't say that it was run down, but it certainly could stand to be updated. The kitchen was stocked with plates, utensils and the like, which was nice. The bathroom was spacious and the shower was nice and hot. Overall it was a nice enough place. There was nothing spectacular about it, but we got a great price and I would stay there again if the price was right. It was clean and housekeeping came each day. On the second day there we were on the deck and a moose came wandering through the grounds, which was really cool to see. The place is very close to town and easy to get to with plenty of parking. It was an awesome trip and a decent hotel. Also, there is a little soap shop on main street call The Rocky Mountain Soap Co. I bought some locally made soaps and they are GREAT!!

Room Tip: We stayed in a one bedroom suite..I would try for the executive rooms as they looked nicer online.
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  • Stayed September 2010, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank LoriO24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed August 11, 2011

We rented a chalet with loft for 2 couples. The outdoor deck was private. The main problem was the small shower with sloping beam that had to be navigated carefully. The service provided by Charles was outstanding. He brought firewood for the fireplace and the correct remote for the TV.

From the parking lot, we had an outstanding view of the mountain. We also used the communal gas grill for cooking.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ipt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales UK
Level Contributor
404 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 bubbles Reviewed August 7, 2011

Stayed here out of necessity: one highway to Jasper closed due to mud slide, the other a road crash both being closed for many hours. We were given a list of local hotels and use of a phone by the Visitors Centre in Banff.

It is a little way out of Banff on the side of the main road but within easy walking distance of the town. The room was very well furnished and clean. Enjoyed a balcony overlooking the forest and the mountains. There is a strip mall just across the road for provisions along with a small restaurant just down the road toward the town just 5 minutes away.

Staff were helpful, check in was quick and efficient as was the check out. Apart from someone having a marital during the night which is beyond the control of the hotel, it was a very restful night's stay.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Commz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tunnel Mountain Resort

Property: Tunnel Mountain Resort
Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tunnel Mountain Resort 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 
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Also Known As:
Tunnel Mountain Hotel Banff
Banff Tunnel Mountain Chalet Hotel
Tunnel Mountain Chalet
Banff Tunnel Mountain Resort
Tunnel Mountain Banff

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