We stayed here for 3 nights in September. The location was good and staff friendly.
We had been warned that the rooms on the main street side can be noisy so requested a quiet room. The room was got was a on the corner so it was still quite noisy from the street. However, this was not the main issue. The housekeeping store room was right next door. We were travelling with an infant who was still struggling with jet lag so were not really wanting to be up too early if our baby was sleeping. The staff had loud conversations right outside our door. The hotel management would do well to remind them that the rooms are not soundproof.
The hotel is hot so you need to open the door to cool down the rooms. This does not assist with keeping the room quiet. The seals on the doors let a significant amount of light into the room. This could be easily fixed. The rooms are tight for space. Once our playpen was set up, there was not much room left. I think the fact that we were in a corner room contributed to this as it was an odd triangle shape. It is possible that the other rooms are larger.
The good things about the hotel are the reception staff (very friendly and helpful with recommendations, directions etc), the location (walking distance from everything) and the breakfast. Despite what other people have said, we thought it was more than adequate. The staff in the breakfast room were also very good. The hot tubs are also very nice.
We would probably try somewhere else next time.
- Official Description (provided by the hotel):
- Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more less
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- Also Known As:
- Banff Aspen Hotel Banff
- Banff Aspen Motel