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“Excellent hotel in a beautiful location with excellent facilities”

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Rimrock Resort Hotel
Ranked #3 of 34 Hotels in Banff
Certificate of Excellence
Reviewed May 31, 2010

We stayed at the Rimrock for 3 nights in early May. Based on previous reviews on Trip Advisor, when we booked, we specifically requested a deluxe room with a mountain view. We were not disappointed with the room. We were on the top floor and the view was stunning.

When we arrived to check in, we were informed that car parking was $25 per night for valet service, or $15 per night without. We opted for the cheaper option, due to us staying 3 nights. From the car park, you can easily access the hotel. I was disappointed to see that there was a charge for parking, because unless you are on coach tour, or want to pay for taxis the hotel is a drive out of town.

The room was fantastic and had a lot of space. Our room had 2 queen size beds, which were extremely comfortable. The bathroom was of a good size and there was also a safe in the room. Even though the hotel is large, it was very quiet, which made our stay feel peaceful and relaxing.

We did not eat at the hotel. We did make use of the fitness area, swimming pool and whirlpool (all of which are free to guests of the hotel).

I would have been hesitant to book this hotel without a car, due to it being 3.5km away from Banff townsite.

The hotel is pricier than other hotels in Banff, but was worth the splurge for the location and the views.

Whilst in Banff we ate out at Saltlik Restaurant, where the food was excellent and the wine list extensive.

  • Stayed: May 2010, traveled as a couple
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2  Thank NinaandBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,691 - 4,697 of 5,151 reviews

Reviewed May 30, 2010

Rooms have been renovated, however not a lot was spent upgrading them. Lounge, bars and restaurants are all 4+ star. Great views from our room. We stayed in a Premium Guest Room which had two nice leather chairs and a great balcony with cedar deck chairs. We had to call to room service as no face cloths were in our bath. They never did deliver them! This amazed me as something I wouldn't have expected in this class of hotel. I still like this hotel better than the Fairmont. One nice add since the last time we visited; free bus service from the hotel to downtown. The service was just as quick as a taxi

  • Stayed: May 2010, traveled as a couple
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1  Thank Hillhurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2010

A wonderful hotel and our long weekend romantic getaway was in the perfect location. Will definitely be going back.

  • Stayed: May 2010, traveled as a couple
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Thank Sinead1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2010

My two sisters flew in from Ontario to Edmonton for a sisters reunion. I thought I would treat them to a very nice stay at the Rimrock Resort in Banff. When I walked into the room I was very disappointed-nothing was special. I thought I walked into a $89.00 room. I had paid for the third person but had to call housekeeping for more towels, glasses etc. The view was looking at the side of Rundle mountain…no view of any other scenery, just trees on the side of the mountain. I even upgraded us to a Deluxe Room assuming that we would have nice linens, comfortable bed and yes a better view. I assumed, never assume, the bed at a five star resort would be comfortable. My sister woke up the next day with a sort back and we agreed we had terrible sleeps. I really wanted this stay to be special for us since it's been 15 years of us on our own-no other family. I wanted to apologize to them for the terrible room.
The one good thing is that it was quiet, never heard another person and that was nice.
I could not recommend this hotel and I left very disappointed in my stay at the Rimrock Resort.

  • Stayed: May 2010
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1  Thank Marleneedmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2010

We stayed here by recommendation of some friends. They said it was the best stay anywhere. When we arrived, the view looked beautiful, so we were excited. During our check-in, the girl was very unfriendly. I think she did not like us because she gave us a room with a view of trees. Our friends said they stayed in a nice room looking at the mountains with new furniture and carpets but our was old looking. The room and bathroom was dirty and not clean.

Our rate was about $300 a night and it is not that great and we were not happy. We met another couple who staying at the Banff Springs and really like it, so we moved there the next night. Much better that we stay there from now on every trip to Banff.

  • Stayed: June 2008, traveled as a couple
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1  Thank Darwin_the_Great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2010

What a nice location. Beautiful scenery. Very close to the Hot Spring and downtown Banff. The view from the room was excellent and the main foyer is nice for hanging out. This was an enjoyable location to rest on our journey through the mountains.

  • Stayed: July 2009, traveled as a couple
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1  Thank Mortaric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2010

We stayed in a premium guest room with the most amazing view. I could have spent the entire weekend in front of our large window soaking in the tranquility. The room was large with a king bed and pull out sofa. The bathroom was dated but clean. All the staff members we encountered were friendly, professional and accomodating. We ate at the Primrose restaurant for dinner and received fabulous service and great food. The view from the restaurant is also wonderful. We had room service for breakfast which was fast and the food arrived hot and fresh. We would definitely stay here again.

  • Stayed: April 2010, traveled as a couple
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1  Thank calgarytraveler11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Luxury Hotel in Banff
#3 Spa Hotel in Banff
Price Range: $124 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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