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Reviewed July 28, 2009

We stayed at the Rimrock Resort in Banff this summer. We usually stay at Bed and Breakfasts or moderately priced inns and hotels but decided that we wanted good views while in the Canadian Rockies. What a good choice the Rimrock Resort was! It was about 25% less expensive than Banff Springs hotel and was beautiful. The rooms are spacious and modern and the view was magnificent from a premium room with a view of the Bow Valley. The room had corner windows and we spent many hours sitting in front of the window while reading, sipping a glass of wine or just relaxing. The other perk if you stay here is that you can use the town's public shuttle, the Roam, for free. Food at the resort hotels is very expensive but the convenient shuttle service made it easy to get to and from the town and eat at the many restaurants there. While in the Rockies, expect sticker shock when you see prices in all of the restaurants! Though the restaurants in town weren't cheap, they were much more reasonable than at the hotels. Rimrock is also very close to the Banff Gondola and the public hot springs.

  • Stayed: July 2009, traveled as a couple
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Thank mdpooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

Planned to stay for one night before travelling up through the Rockies but loved it so much stayed for 3 nights and would have stayed longed if we werent on such a tight schedule. It had a very relaxing atmosphere unlike a lot of the large hotel chains
Staff were friendly, the room was great and the food delicious!!

  • Stayed: June 2009, traveled as a couple
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Thank JLDWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2009

We had a nice premium room with a view of the Spray Valley. There was a nice view of the Bow valley from other rooms and from the deck down by the Spa. My wife had a great time with really good service at the Spa by the way.

The service was very friendly and helpful from the moment we walked in until the moment we left. The one shortcoming we had was somewhat slow service at breakfast one morning out of three, but this really wasn't a problem we were just anxious to start our day. The breakfast in the Primrose was quite good if a little expensive. I found ordering a hot breakfast to be a better value than the buffet, but also slower.

The room was roomy and comfortable with a good sized safe, very comfortable bed and two nice big leather chairs. The bathroom was OK and probably the only part that wasn't quite up to the best luxury hotel standards, but there really wasn't anything wrong with it either.

  • Stayed: June 2009, traveled as a couple
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Thank 2blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2009

We stayed at the Rimrock for a week recently. We were originally booked for a Premium room through an Expedia package, but for a modest fee, we upgrated to a Grandview Room. Upon opening the door to our room, we saw 2 ladders, plastic tarps and drywall everywhere. After trekking back to the front desk, we were given another grandview room, on a lower floor. This room was a corner room with two windows and a fantastic view of both the Bow Valley and Mount Rundle. The furniture was very modern; we had a large flatscreen tv and all the amenities. To make up for the hassle, the front desk even sent us some champagne and strawberries.

Many people have noted that this hotel is expensive, but this is true of everything in Banff, from the park entrance fee (19.60 CAD per person per day) to even the cheapest food. At first glance, the food at the hotel seemed outrageously priced, but as we tried one moderately priced restaurant after another in town (Bumper's, Bruno's, Melissa's, Wild Bill's, Masala, and worst of all, Magpie & Stump), we began eating at the hotel exclusively, because the food there is actually delicious. I would recommend almost anything from the room service menu and all the confections at the coffee shop.

Overall, the upgrade to the Grandview room was absolutely worth it, and I would recommend the hotel to everyone.

  • Stayed: July 2009, traveled as a couple
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Thank yaneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2009

Stayed for 3 nites w/ $196/nite (superior room, the cheapest one at the hotel), self parking is $13/day, internet acess was not free ($13.95 nite). Hotel room is dated, with small analog TV, we could not see the picture really clear. Room decor is out of date, several spots on carpet that needed to be cleaned. You don't want to stay here unless you are sure you are getting a renowned room. The hotel has a stunning view of the mountain backdrop, next to the upper hot springs and the Banff gondola. Nothing else. Everything is very expensive. If you get lots of $, book a suite you might be more happier. A dinner for two at the hotel would burn your wallet.

  • Stayed: July 2009, traveled with family
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2  Thank SD_Travel_Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AssistantFOManager, Assistant Front Office Manager at Rimrock Resort Hotel, responded to this reviewResponded July 12, 2009

Thank you very much for your feedback regarding your recent stay with us at the Rimrock Resort, we appreciate the comments from all of our valued guests.

Our hotel rooms are in a tiered category system, with higher tiered rooms offering improved amenities. Our entry level rooms are in the process of being updated and do have tube televisions. All of our rooms in a higher category are equipped with new 32” widescreen LCD televisions.

Room categories are also based on the view from your room, with higher categories offering more spectacular views. Our Superior category, which is our most economical option, offers a minimal view. Our other views range from Mountain View to Valley view to Grand view.

Some landmarks to be seen include Rundle Mountain, Sulfur Mountain, the Bow Valley (downtown Banff), or the Spray Valley. Our location is the highest elevation of any property in the area and therefore offers the most spectacular views available.

We have several dining outlets available to suit any and all palates and budgets. From our more relaxed and casual setting of Larkspur Lounge to the Four Diamond Primrose Restaurant to the spectacular Five Diamond Eden Restaurant, one of only seven in Canada. Our dining outlets offer the highest qualities at very competitive prices within the area.

Paul C. Smith
Assistant Front Office Manager

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