We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Banff Aspen Lodge(Banff)(Great Value!)
$335
$289
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Banff Inn(Banff)(Great Value!)
$274
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Rundlestone Lodge(Banff)(Great Value!)
$237
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Fox Hotel & Suites(Banff)(Great Value!)
$360
$305
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$355
$309
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Hidden Ridge Resort(Banff)(Great Value!)
$574
$496
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$307
$267
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$577
$480
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$230
$223
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (5,635)
Filter reviews
5,635 results
Traveler rating
3,440
1,358
491
212
134
Traveler type
Time of year
LanguageAll languages
More languages
3,440
1,358
491
212
134
Show reviews that mention
All reviewshot springsprimrose restaurantlarkspur loungeprimrose dining roombanff gondolarim rocksulphur mountainbeautiful hotelpremium roomspectacular viewsself parkingfree shuttlebow valleycanadian rockiespool and hot tublake louiseeden
Filter
Updating list...
3,808 - 3,813 of 5,635 reviews
Reviewed July 3, 2014

I was in Banff for work and the conference venue hotel was full - wasn't sure about staying at the Rimrock and was concerned it was a bit out of the way - I could not have been more wrong. Great location, and a bus pass to get you where you need to go. The views are stunning, but they are stunning everywhere. Ideally located for the Banff Gondola and Sulphur Mountain Hot Springs. I can't wait to stay here again.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank whatsmyname4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock.

We are pleased to hear you were able to take advantage of the complimentary bus passes we provide to all of our guests to the Roam Public Transit System.

The Banff Gondola and The Upper Hot Springs are located within walking distance from the hotel.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

I don't normally stay in hotels this pricey, but managed to get a good deal on a couple of occasions to stay here. the hotel is a little way from the main street but it is the best hotel in town. I only had one little problem which was dealt with promptly, everything else was perfect, from the room view to the spa facilities. I would definitely stay there again.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Robthesparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock.

As we are located outside of the town of Banff on Sulpher Mountain we do provide all of our guests with complimentary bus passes to the Roam Public Transit System. It allows all of our guests an easy and comfortable way to commute to the Town of Banff without the hassle of having to drive there.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

Our honeymoon was spent in the spectacular property and since then we make it a point to return every year. It just keep getting better.......the staff, the location, the VIEW all make for a WONDERFUL stay whether just a quick one night get away from it all to longer stays...

Room Tip: Always ask for a Room with a View... :)-
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

We are delighted that you enjoyed your most recent stay with us at the Rimrock! It is my pleasure to share your feedback with the rest of our service team.

Thank you for the fantastic photo from your balcony looking down the Spray Valley!

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

We just returned from spending 4 wonderful nights / 5 days at RimRock Resort hotel and again I was not disappointed. We were in Banff to celebrate our 15th anniversary and we had an amazing time. From the moment we arrived to when we left the staff treated us like royalty. We were in room 920, which was a top floor "Grandview" category room. It was worth every penny. We dined at PrimRose a couple times, hung out in LarksSpur lounge, everything was great. We had our almost 11 year old sons along with us and they also enjoyed the hotel.

The pool area itself is "boring" for preteens but having said that, we didn't go to hang out by the pool.

I had one issue with the hot tub....

My pink polka dot bikini was "bleeding / running" after I sat in the hot tub for 1/2 hour. I informed the spa staff bad they had the chlorine levels checked in the pool. They didn't find anything amiss but my suit was still "running". Housekeeping retrieved it from our room in our absence and had it dry cleaned at no cost to me. They also applied a $200 credit to our account.

I will definitely return ( yet again) to The RimRock...it's my absolute favourite hotel in Banff.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sophia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock and thank you for taking the time to write a response on TripAdvisor.

We are glad that you enjoyed the dining options in the hotel, and hopefully next time you can enjoy the beautiful five-diamond Eden dining room on your next visit!

We apologize for the bathing suit issue and are glad that we were able to find an adequate solution for you.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

The property was clean, most of the service members were very friendly. You're paying for the view (I know they have no view rooms, but why stay here then? Stay in town for cheaper) and the view truly is spectacular. The hotel has an odd shape, however, so while you're sitting in your window looking at the mountains, half of the hotel can stare at you in the window. I found it a little uncomfortable, but my wife didn't seem to mind so much. There is a little shop with a cafe for cheap snacks (Pringles for a few dollars less in the shop than in the room), sandwiches (they'll warm up breakfast sandwiches for you), coffee, and desserts. If the price is right, we would absolutely go back!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank StatTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

Thank you for taking the opportunity to share your experience after your recent stay at The Rimrock.

We are happy that you enjoyed your stay with us, and glad that you had the opportunity to enjoy the view from your room as well as our coffee shop. Our chocolates in the coffee shop and rooms are made in-house by our fantastic pastries team!

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews