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Reviews (5,635)
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3,440
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3,813 - 3,818 of 5,635 reviews
Reviewed July 1, 2014

The hotel was great from the minute we checked in until the minute we left. Really enjoyed the room, and the restaurants. Staff are friendly, and helpful. The parking garage is a bit tight and quirky, but OK.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with this hotel
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

This was a quick vacation for a hard working long traveling couple. The hotel was great - more than anything staff are consistently (and I think sincerely) good natured, welcoming and want to help. Restaurant was very good - much healthy and natural food. View - out of this world and pool/gym were fun.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with this hotel
2  Thank Samuel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock! Thank you for your kind words regarding the property, and it is my pleasure to share your feedback with the members of our service staff.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

I stayed here on a business trip on Valentine's Day weekend, so it was crazy busy. My room was beautiful, with a fantastic view. It was clean, comfortable and lovely. The staff are very pleasant, and I ordered breakfast for room service and it was awesome. The service, food and room for our business function was all great. There were a few minor errors, but considering that hundreds of people checked in for the weekend for Valentine's, it was understandable. We are going back next year, and I look forward to it!

Room Tip: I would try to get a room with a view. Definitely worth it in Banff.
  • Stayed: February 2014, traveled on business
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1  Thank feline2ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 7, 2014

Thank you for taking the time to write about your most recent stay with us at the Rimrock. We are glad that you enjoyed your stay with us on Valentine's day, and look forward to your next visit with us next year.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

There were 7 in our party and we haad a most enjoyable visit to Banff. The Rimrock Hotel was important to our enjoyment while we were in Canada. The indoor pool was a plus for the grand kids. The coffee shop made the best hot chocolate!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank HDAPOLZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 6, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them.

We are pleased to hear you had the opportunity to enjoy our indoor pool. Our Rimrock Spa also offers a hot tub, steam room and sauna as well as a fully equipped gym and squash court.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

Do not book anything until you check the Rimrock Resort. Great facilities, fantastic rooms and a staff that welcomes you in a relaxing manner. I find it great to stay at a hotel of this calibre, and feel entirely comfortable. Sometimes great hotels come with a 'stuffiness' from the staff. Not the Rimrock! Great access to the stunning Sulfur Mountain Gondola, (you can walk there), and quick bus and taxi service into Banff. I won't speak of the view you get when you arrive. Wouldn't want to spoil it for you. Highly recommended.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Graeme R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded July 6, 2014

We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them.

We are pleased to hear you were able to enjoy the Banff Gondola which is just a short walk from our hotel.

We do provide complimentary bus passed for the Roam Public Transit System to all of our guests. With a bus stop at our front doors it provides our guests with an easy and stress free commute to downtown Banff.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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