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Rimrock Resort Hotel
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Reviews (5,355)
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3,258
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All reviewshot springsprimrose restaurantlarkspur loungeprimrose dining roombanff gondolarim rocksulphur mountainpremium roombeautiful hotelspectacular viewsself parkingfree shuttlebow valleycanadian rockiespool and hot tublake louiseeden
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3,845 - 3,850 of 5,355 reviews
Reviewed February 12, 2014

The Romrock was recommended by our travel agent and a great recommendation too. Just a few steps away from the cable car and easy access to the town on the bus. It's a great location. What's more, we had a room facing down the valley and what a great view it was. See the attached photo.

The food was great with plenty of choice and being a coeliac there wasn't any problem with the menu. The staff were very friendly and accommodating. I would stay there again in a heartbeat.

Room Tip: Sorry, checked the spa by mistake. We didn't use it.
  • Stayed: March 2013, traveled as a couple
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Thank Coop2153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded February 14, 2014

What beautiful pictures! We are delighted that you enjoyed your experience with us, and that you were able to relax and take in the breathtaking views from our guestrooms.

We hope that you will come and visit us again soon!


Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

What is there not to like. The location by the Banff hot springs on a side of a mountain with awesome views from the dining rooms and the lodge. Pay the extra amount for the mountain views as they are worth it. The staff are extremely well trained to make your stay enjoyable. We stay at the Rimrock a few times a year to celebrate special times or a weekend getaway and have yet to be disappointed. Rooms are a reasonable size with expansive windows for the view. We have had no issues with sleeping here as the air is always fresh and the rooms are soundproof.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank sunsurf24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded February 14, 2014

We are ecstatic that you continue to enjoy your trips to our hotel and look forward to having you as our guests again on your next trip to Banff!


Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

Stayed for a spa weekend with a friend - lovely resort! It is off the beaten path, which is nice in Banff so the hotel is overrun with tourists just to look at the hotel. There is an ice rink on the property for leisurely curling, and a bonfire to keep you warm! The staff is wonderful - would recommend this without hesitation!

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with this hotel
1  Thank Melissa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded February 14, 2014

We are delighted that you enjoyed your time with us and that you were able to take advantage of the scenic ice rink and bonfire we have in our courtyard!

We look forward to your next visit.


Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

It was an excellent hotel for a wedding. Great facilities, great food, and great service. I would definitely go back to Rimrock. The location of the hotel is amazing. The view from the rooms are breathtaking.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank Gavin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded February 14, 2014

We are delighted that you allowed us the opportunity to provide you with an excellent wedding and can't wait to celebrate your anniversary with you!

Congratulations!

Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

We stayed at the Rimrock for 4 days in January. We had 2 rooms both on the 9th floor with exceptional views. The rooms themselves were very clean and spacious and the beds were very comfortable. There is a fridge and safe in the room as well.

We had excellent service upon check in, including the concierge staff who were all very friendly and knowledgable. Upon arrival, we had a few drinks and a cheese plate in the Larkspur lounge where we had the most incredible and friendly service.

We only ate one meal in the hotel and it was breakfast where we had friends join us. The breakfast was very good and plentiful.

We enjoyed the pool and hot tub as well. There was a curling rink outside along with skating. They have skates you can rent.

With your room rate, you get a free bus pass which is a plus. The bus runs every 45 mins and is very quick to get into town. It takes the same time as a taxi. Taxi's back and fourth to town will run about $15 with tip.

Right across the road is the Banff Hot Springs which is worth a visit and the Gondola up Sulphur Mountain. These are a 2 minute walk from the hotel.

All in all, our visit to the Rimrock was outstanding. I would highly recommend it to anyone. The service was outstanding as were the facilities.

  • Stayed: January 2014, traveled with family
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1  Thank OnTheRoadAgain328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this reviewResponded February 14, 2014

We are delighted that you enjoyed your time with us and it was our pleasure to share your comments with our service team!

We look forward to your next stay!

Yours In Hospitality,

Rimrock Resort Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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