the hotel is great, the facilities are great, location is great. Door people and the concierge were fantastic. you walked close they help you right away. Valet service for parking is a little extra, but its well worth it.
Front desk was another issue very business like forget the friendliness. Beware of what their doing with your credit cards ask in advance. We had an issue. one thing i can say is the hotel handled very well, with good follow up.
The food was all excellent. The evening meal the servers were excellent very attentive. The cooks for the buffets were very good. The young fellow making the omelets in the morning was very good and friendly. Larkspur lounge we could only get a seat during off hours.Its family friendly kids all over the lounges The Diva lounge was nice but go for the nice seats the strait chairs are not built for comfort.
swimming pool and whirl pool very nice.
The disappointment was trying to find a quiet spot - look for little nooks. One lady was eating by the elevator.
i think it would be fantastic around the hotel in the summer. Winter they had a small skating rink outside lit up and small bon fire. just a real neat place.
- Official Description (provided by the hotel):
- The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more less
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- Also Known As:
- Rimrock Hotel Banff
- Rimrock Resort Banff
- Banff Rimrock Hotel