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“A great improvement over our last stay” 4 of 5 stars
Review of Rimrock Resort Hotel

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Rimrock Resort Hotel
Ranked #2 of 32 Hotels in Banff
Certificate of Excellence
Saskatoon, Canada
Level Contributor
143 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“A great improvement over our last stay”
4 of 5 stars Reviewed January 4, 2013

We have been staying at this hotel off and on since it opened. 2 years ago we were not pleased but decided to give it another chance this past New Year's Eve.
We booked 3 rooms and were all very pleased. They were the "basic" rooms with every requirement. We received an early check in and were treated with a friendly and professional manor.
We will definitely return, so much better than the Banff Springs where we stay a lot.

Room Tip: Avoid being in the front as it could be noisy.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Baltzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,083 reviews from our community

Traveler rating
    2,455
    1,000
    370
    153
    105
See reviews for
1,029
1,960
88
433
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (823)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Calgary, Canada
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 3, 2013

Love this property. We have been visitng at New Year for a number of years and have never been dissapointed. Skating rink in the back of the property, nice spa and health club. Excellent rooms. This is the nicest hotel in Banff. Banff Springs is more regal, this place is higher end.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank hulstonfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 3, 2013

Never having stayed at this hotel before, we were expecting it to be something special. We stayed 2 nights for almost $800.00, only to find that the hotel is just average...nothing included, even had to pay daily parking,all of their restaurant meals are also high priced. The location might be great , if you plan to spend most of your time in the HotSpring pool, otherwise, it was quite inconvenient...bus into town was free, using your room key, but still not ideal for a luxury vacation.

Room Tip: We had nasked for a mountain view room, so the view was nice, but the room was very cool, and took h...
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed January 3, 2013

This is our 3rd visit to this lovely hotel. We were staying elsewhere and booked a last minute vist. We had a suite, which was huge with views of the gondola on Sulphur mountain. Very comfortable stay. room facilities, as always of an excellent and superb high standard.
We requested an early arrival check-in for 3pm, but arrived 1/2 hr early, but room was ready and waiting. Had a very nice lunch in the Larkspur restaurant, finished our lunch sipping hot coffees overlooking the magnificent snow covered scenery.
As always, we found all staff were very helpful, courteous and friendly.
Love to stay here in this lovely hotel.

Room Tip: Ask reception for best rooms with good views, they were very helpful. Have already booked for this s...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank GSD250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 2, 2013

Front Desk service SUCKS. They are rude. One of the front desk clerks read from the computer. Not to give me free parking. And she read it out loud. Two weeks prior to that I called ahead of time and the guy on the phone(which was very nice). Said I would get free parking. I showed up at the front desk. They were rude and did not believe me. We've been there many times before and never had problems. It was my girl friends favorite spot. But now she does not even want to step in there anymore. To bad but there are a lot of other places to go. :-)

Room Tip: Don't put up with the front desk service.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
165 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed January 1, 2013

We've been to this Hotel many times and always enjoy ourselves. The Jr. Suite was very spacious--and we loved the down pillows and duvets. Bar prices are VERY reasonable--we enjoyed ourselves without the $16 cocktail price we often find in Calgary.

The pool is underwhelming, but we don't go there for that. We are repeat customers for a reason...it is a great spot!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Canukgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 31, 2012

Just got back to the UK following a ten day stay. The Rimrock is an excellent hotel situated a little way outside town and if you are skiing you will need a car to get to and from Sunshine and Lake Louise as we found the transport links inadequate for our needs despite reports to the contrary. Courtesy bus (free transport on showing room key) is ok to town. Every aspect of the hotel was excellent and the food of a high standard. Car park got a little packed at times (for which there is a charge) but overall a memorable stay and would return tomorrow.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nigel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rimrock Resort Hotel

Property: Rimrock Resort Hotel
Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Luxury Hotel in Banff
#2 Family Hotel in Banff
#2 Spa Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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