I have been going to this lodge/inn for many years and it keeps getting better. Is it perfect, no. Do they try to do better, yes. I do agree with other reviewers that the inability to email a confirmation is hard to understand but since on occassion it seems they have internet issues which we experienced, I guess there is a basis for that. On the plus side, the staff while young and limited experience, do try hard and are flexible and helpful. Plus, having had interactions in the past with the manager, I have been very satisfied with their response. This trip was probably the best I have had in terms of the dining in the Eagle's Nest. The chef and wait staff were very flexible and accomodating to special requests and the food was very good. Of course, the best part of the whole experience is the ski in/ski out feature and the nice ski locker room that makes it easy to change boots, etc to go skiing. The skiing is great, the views from the rooms are great, the views from the lodge are great, and I had great snow this trip, and will return. One of the best aspects of the place is that when the day is over, it is just you and a few others at the lodge, up in the mountains, and it is a wonderfully serene place.
- Official Description (provided by the hotel):
- The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep. ... more less
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- Also Known As:
- Sunshine Mountain Hotel Banff
- Sunshine Mountain Resort
- Sunshine Village Inn