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“ok hotel” 3 of 5 bubbles
Review of Inns Of Banff

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Inns Of Banff
Ranked #30 of 32 Hotels in Banff
Oxfordshire, United Kingdom
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“ok hotel”
3 of 5 bubbles Reviewed October 11, 2012

We stayed at this hotel as part of a tour through canada. Our room was large with two double beds. The bathroom was the usual with hairdryer and shampoo etc. We had breakfast on one of the mornings which was ok, the staff could not have been less interested in serving us so we helped ourselves, just had a continental! One word of warning the hotel is a good 20 minute walk into Banff!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank joyOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review, October 12, 2012
The hotel does offer complimentary Roam bus passes for all guests. The bus stops directly across the street from the hotel as well as numerous locations throughout the town. Guests can avoid parking concerns and ride for free.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,065 reviews from our community

Traveler rating
    129
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    299
    190
    142
See reviews for
301
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Vancouver
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed October 5, 2012

The location, price and roof top hot tub were good but we were quite disappointed the hotel is being let go. The ceiling and carpets were full of water stains and the bathroom is well overdue for a basic upgrade. The toilet was running all night and there is no AC so it was very stuffy and musty. Staff were friendly and despite the hotel showing it's wear the rooms still felt clean. The website images of rooms and indoor pool look much better than what we experienced.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RaeVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review, October 7, 2012
We have completed the installation of brand new carpet in all of our hallways and have already upgraded the TVs to flat screens including 40 inch units in our Inns of Banff rooms. We are currently upgrading our hallway lighting. In early December we are replacing all of our mattresses and have additional upgrades scheduled for the spring of 2013.
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englishmanfrom london
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

i decided to book a hotel slightly out of town and chose inns of banff. having researched rooms we went for a superior room. The overall stay was excellent,staff were friendly and efficient(one exception wild fire restaurant,which will be dealt with in restaurant review).
the hotel looks dated but our room was very clean and afforded an excellent view of the mountains.
i do recommend any body who has mobility problems or not fit should ask to be housed in block A as there are 2 crosswalks with neither having a ramp with the added problem of 2 steps on either side. those with cars can drive and park under each block but if you choose to walk around yourself you will have to combat quite a sharp rise up to blocks B and C.
this hotel sports a great outdoor hotpool ,a sauna and indoor pool.

Room Tip: as above choose a superior room and try block A unless you have a car
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank iexpect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review, October 3, 2012
We are pleased that you were able to enjoy the amazing views from our large outdoor hotpool. Although we are a short walk from the downtown core, our guests have complimentary access to the Roam Bus which stops right across the street from us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provost, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 25, 2012

I found this hotel to be a disappointment. The rooms were very run down and had water stains on the roof and wall. The rooms were hot and stuffy. For the price we had to pay it was not worth it. David tried to accomadate us to the best he could and appreciated the effort but staff at the front desk were also unfriendly. Would not recommend it.

  • Stayed September 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Angelcp_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Banff hotels

Nakusp, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed September 23, 2012

We stayed here for one night just as part of a road travel, my dad forgot 2 things in his room the one unimportant thing we got back no problem but the shoes went missing, we called them within a day of leaving and nothing could be found!!! Then i called again to check again and they promise to call back but no phone call! Unreliable housekeeping to say the least!
The rooms was old and stuffy and if you open the sliding door the noise from the busses so severe! Dont stay here!!!

  • Stayed September 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank rouve h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
Level Contributor
225 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 872 helpful votes
5 of 5 bubbles Reviewed September 23, 2012

Very nice hotel. Warm conditions. Excellent facilities. Comfortable bed. Convenient ski-storage facilities. Close to bus stop for ski runs. Good food. Beautiful area. Very clean and tidy. Convenient for Banff.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank LeeBakerLegion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virgina, USA
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed September 18, 2012

Were not given room in part of hotel had originally reserved. Front Desk clerks very nice and helpful. Rooms could use some updating, and hall ways even more updating. Would go elsewhere next time probably. Hall very noisy late at night for sleeping.

  • Stayed August 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jimofroanokeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inns Of Banff

Property: Inns Of Banff
Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #30 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Inns Of Banff 2.5*
Number of rooms: 244
Official Description (provided by the hotel):
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 
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Also Known As:
Inns Of Banff Hotel Banff
Inns Banff
Hotel Banff

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