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“You get what you pay for!” 3 of 5 stars
Review of Inns Of Banff

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Inns Of Banff
Ranked #30 of 32 Hotels in Banff
Hobart
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“You get what you pay for!”
3 of 5 stars Reviewed November 26, 2011

Cheap accommodation in Banff. VERY dated and furnishings quite soiled. If you can afford better I would recommend you stay elsewhere.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank PanCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review, December 7, 2011
I am sorry to hear you were disappointed in your stay in our Swiss Village building but I am confident that this price point provides great value for budget minded guests. Our main buildings in the Inns of Banff are more modern yet still provide great value and closer access of all of our amenities, such as the outdoor hot pool, ski rental shop, and Bears Den Pub.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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999 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Rochdale, United Kingdom
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 15, 2011

Stayed here 2 nights September 2011. Check in fine. Limited information given. Free bus pass very useful to travel up and down main road. Rooms large (C block) but views limited. Very noisy plumbing from other rooms and noisy from corridor access to rooms. In room amenities fine. Sheets didn't fit the bed - too small. Hotel is located at the edge of town and to walk in takes around 15 minutes. Didn't use any on site facilities. Went downtown to eat - there is a Keg about 5 minutes walk away, and plenty of other places inn downtown Banff. Parking at hotel is free. Wouldn't stay here again due to noisy plumbing and small sheets.

Room Tip: Wouldn't recommend this hotel
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Travelstar51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review, November 16, 2011
It is great to hear that you took advantage of our complimentary bus service to downtown and enjoyed your dinner at the Keg restaurant which is located at our sister property, the Banff Caribou Lodge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 14, 2011

Stayed at Inns of Banff on 11/11/11. Found a good deal on the internet. Very disappointed thought with the hotel. The rooms were large which was a positive but other than that not much else was good. On check in the hotel provides a little handout for their guests. One of the points on this list was to remind guests of the so-called 'quiet time' between the hours of 1100pm - 8am. That should have raised a red flag I suppose. Anyway, we hardly had a wink of sleep because of noisy guests partying until 4.00 am.It was mostly drunk teenagers by the sound of it. The hotel also is in need of a facelift and is looking rather tired particularly in the public areas, reception, corridors, bar etc. One thing that made me uncomfortable is that the corridors are accessible from the outside and although there is a key card acess point it was not operational. The so called restaurant is more like a truckers cafe, pretyy basic. I have to say though that the staff were very pleasant and friendly. It is a shame really as it has the ability to be a really good property.One good thing is the restaurant across the road called Bumpers. We had a casual but excellent meal there. The steaks were wonderful and the chocolate cake (made by one of the servers) was divine.

Room Tip: Keep away from the corridor entrance/exits
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Nigella4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review, November 16, 2011
Thank you for your comments. We are well into our renovation plans as we recognize the need for a facelift but we are confident that our attractive price points currently provide great value.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Banff hotels

Saint Albert, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2011

My husband and I stayed here the first night of our honeymoon. Our room was HUGE and the jacuzzi tub was exactly what was needed after a couple of very busy days. The views were amazing!! It's at the far end of Banff Avenue but that really didn't matter.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 31, 2011

In September 2011 we booked one night, using American Airlines miles. They first gave us a room in the Swiss Village section, which appears to be older than the other sections. The room had not been properly cleaned. When this was brought to the attention of the staff they were apologetic and made up for it by giving us a free room upgrade into a better section. A young man named Michael was especially helpful and eager to make us happy in our stay. We enjoyed the room and its view, and are grateful for their going the extra mile in making matters right.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 2Virginians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 27, 2011

My mother and I stayed here for a week, and we had an absolutely wonderful time. We have been to Banff many times before and usually stay in the same hotel, but it was full on this occasion and we were offered the Inns of Banff; we were very glad we were. The room was huge and the beds were extremely comfortable, with a nice deep bath in the bathroom (just what you need after a day out in the freezing cold). The staff are efficient, friendly and happy to help with anything at all you might require, and the hotel itself is immaculate, with two restaurants (the breakfast is great). The view from our (very big) balcony was spectacular, and sitting relaxing in the rooftop hot tubs looking out at the Rockies is something I will never forget (I had them to myself for a couple of hours at one point, everybody else being out skiing during the day). The hotel is on the edge of the town so it's nice and quiet; it's not a long walk into the centre of town, but if you don't feel like walking the hotel provides a free bus pass for the (regular and reliable) local bus service. Banff is the most beautiful place I've ever been, and this is definitely my new favourite hotel there.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank joyful_traveller1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex, UK
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 19, 2011

Stayed for two nights in early October 2011 on a fly drive holiday through the Rockies. On arrival we were offered and accepted an upgrade to a junior penthouse suite for a very small premium. Excellent facilities and helpful staff and the room had beautiful mountain views. We would definitely recommend. WiFi was free.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mach0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inns Of Banff

Property: Inns Of Banff
Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #30 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Inns Of Banff 2.5*
Number of rooms: 244
Official Description (provided by the hotel):
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 
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Also Known As:
Inns Of Banff Hotel Banff
Inns Banff
Hotel Banff

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