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“Very friendly staff. Clean, comfortable rooms” 4 of 5 bubbles
Review of High Country Inn

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High Country Inn
Ranked #15 of 32 Hotels in Banff
Certificate of Excellence
Kirkland, WA
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very friendly staff. Clean, comfortable rooms”
4 of 5 bubbles Reviewed August 18, 2014

This place was very interesting, a bit of a hodge podge, and clearly very popular with the tour groups. But it was clean, comfortable and the air conditioning worked. What more could you ask? Additionally the front desk staff was friendly and helpful, and right on with their restaurant recommendations. It was centrally located within easy walking distance to shopping too. We would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank scubagirlkelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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371 reviews from our community

Traveler rating
    95
    188
    65
    12
    11
See reviews for
108
159
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10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
North Yorkshire, United Kingdom
Level Contributor
109 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed August 9, 2014

Banff is an expensive place to stay however this hotel was reasonably priced . The room was clean , fittings and fixtures look quite new. Beds very comfy.very central. Didn't make use of pool. Reception staff friendly. Breakfast came included and offered enough choice. Close to downtown. Would use it again

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jenny1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena MT
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 5, 2014

Clean, friendly, operable windows, balcanys and great location. It isn't exactly quiet but who expects quiet in a town that caters to people who love to play in the out of doors? Everything in Banff is expensive as is this hotel - but it is worth it.

Room Tip: More noisy on the street side.
See more room tips
  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JiggsHelenaMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mankato, Minnesota
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 16, 2014 via mobile

We booked two nights in this hotel. The room was updated and clean. The only problem was the air conditioner. It was loud and dripped water and didn't cool. We called the desk and the man on duty agreed that it didn't work but could do nothing since the hotel was booked. He agreed to move us for the next night and gave us a 10% discount which didn't seem very fair considering sleep was difficult. Window units need to be checked and cleaned, especially when charging $200+/nite. Our second night was better in the room next door and the hotel moved all our luggage.

Stayed July 2014
Helpful?
1 Thank pjsharad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed July 14, 2014

First off, if you want to stay in Banff, you're going to have to pay for it. I think a lot less people would be upset review-wise if they realized Banff is a spendy tourist locale. Anyways, the High Country Inn is an older but very well maintained Hotel. The rooms were modernized and nice, new air conditioner that we ran constantly, and a cute little balcony for people watching and late night drinks/morning coffee. The deluxe continental breakfast was very good- waffles, french toast, bagels, cereal, hard boiled eggs and fruit--- and included. I love places with free breakfast. The location is right on Banff Ave... Banff's 'Strip' to downtown, everywhere is walkable, which is great, because driving (or parking, rather) in Banff is terrible.
Although we only stayed the one night, I would for sure give the High Country Inn another go. Great stay!

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ashley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, October 7, 2014
Hi Ashley

I'm glad to hear that you enjoyed your recent stay over the summer. We love taking care of our repeat guests so if you are coming to Banff over the winter please ask to speak to the Front Office Manager when making your booking.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed July 10, 2014 via mobile

Although it is rather pricy, staff is helpfull, good continental breakfast included, location is an easy walk to downtown. Bed was comfortable, room was clean. Not much else you can ask for a hotel room in a resort town.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Stewart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 7, 2014

Location is convenient. Air conditioners were filthy and plugged. Ended up leaving @ 4am because both my child and I were so stuffed up do to the horrible dirt, dust, and circulation in both the room and "hotel" not to mention the broken Murphy bed , they should be embarrassed they took our $239 for the night. After the 2 hour drive home we could breathe again.

  • Stayed July 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, October 7, 2014
Hi Jeff

I'm sorry to hear of the problems you had whilst staying with us. I can imagine it would be a very difficult decision to move you and your child at 4 AM in the morning. I would like the chance to provide you with a more enjoyable experience at our hotel. Please contact the front office manager directly and a good value stay can be arranged.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about High Country Inn

Property: High Country Inn
Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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