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“Average motel at an average price” 3 of 5 bubbles
Review of High Country Inn

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High Country Inn
Ranked #15 of 32 Hotels in Banff
Certificate of Excellence
Banbury, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Average motel at an average price”
3 of 5 bubbles Reviewed October 17, 2013

This is one place that does what it says on the tin at an average price. It is situated on the main drag into town and is only a few minutes walk from the centre. On the night we stayed parking looked like it might be a problem in season as it was not full but all parking options had been taken up including the underground car park where we were. Rooms were spacious and clean and having the balcony was a nice touch, although the views onto someones back garden was not the best. Staff were not over helpful but at least did the job and although breakfast was included it was served in a type of "canteen" room with the premise it seemed to me of not lingering there.
However, at a cost of £67 for a nights stay for two inc breakfast ( continental), I can't complain too much.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sboydman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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371 reviews from our community

Traveler rating
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    188
    65
    12
    11
See reviews for
108
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
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  • French first
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English first
Winnipeg, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

Hotel is on the main street , great location ,walking distance to downtown.Wheelchair access to street ,underground parking and rooms very good! The staff was friendly and helpful. Rooms were clean ,with comfortable beds and a small balcony. A nice complimentary breakfast. I was pleasantly surprised to find this nice of a place in Banff for the price. Thanks for a great stay!

Room Tip: Most restaurants post menus and prices outside so you can find something suitable for your needs an...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, General Manager at High Country Inn, responded to this review, October 16, 2013
I want to thank you for your kind review of our property. We have recently updated our beds for comfort and are constantly looking at ways to improve our guest's satisfaction when staying at the High Country Inn. Recently, we also decided to add some items to our breakfast to further improve our guest's experience. These improvements include, adding french toast and pancakes to our spread as well as a fruit salad and a 12 grain bagel option.

We have also decided to upgrade our television service as HD channels are in high demand. As of November 1st, we will now offer a TV viewing experience with 55 HD channels including two movie channels.

I hope these improvements add to your future enjoyment at the High Country Inn!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead
Level Contributor
147 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed October 13, 2013 via mobile

Lovely welcome & consistently good service during stay. Recommendations on days out were brilliant & housekeeping staff were just lovely. Had not anticipated breakfast being included so this was a nice little bonus - it would be even better with a little imagination with table layout so it feels less hostel like. Room was lovely, large & roomy with really comfortable beds.

Stayed September 2013
Helpful?
Thank FarAwayFromHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk res
Level Contributor
273 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 bubbles Reviewed October 6, 2013

This hotel could be better with stricter management.
Our "welcome" consisted of telling us to come back an hour later at 4.00pm until a more senior member of staff heard my protestations.
The room was a good size but "tired".
The bath water never rose above tepid( were they trying to save money?).
The telephone id not work and had to be replaced.
Breakfast was a depressing experience in a charmless room with very poor quality food.
Altogether a depressing place.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kattyukres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juneau
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

Helpful, friendly staff. Large comfortable rooms. Easy short walk to downtown. Good bed, good pillows, clean everything, new TVs. Inside parking a plus for when it's cold, breakfast included, pool/jacuzzi indoors, Laundry room for those who travel long periods. Good value for what you get.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reno60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

THIS REVIEW IS PART OF A TOUR ACROSS CANADA, SO MOSTLY ONLY ONE NIGHT OR TWO NIGHT STOP OVERS.

Very comfortable hotel, Spacious rooms, and great location to walk into the town. You will not go far wrong wth this hotel.
Only minor draw back was, only one lift for the hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PhilGerrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 15, 2013

Our trip started really nicely until we end up at the HCI on a last minute trip to Banff. The location was perfect, the rooms we're alright until we found a blood stain on the sheets and dirty beer cans on the balcony used as ashtrays ( found by my 3 years old). The breakfast is ok, but do not expect anything fancy. The dinning room itself was dirty and the lady wasn't cleaning the table after each guests, the cereal area was a total disaster. The front desk girl, Leean, I believe?? was by far the nicest person. Very polite and helpful.

  • Stayed September 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Country Inn

Property: High Country Inn
Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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