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“Nice Hotel” 4 of 5 stars
Review of High Country Inn

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High Country Inn
Ranked #16 of 32 Hotels in Banff
Certificate of Excellence
Liverpool
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed September 22, 2013

THIS REVIEW IS PART OF A TOUR ACROSS CANADA, SO MOSTLY ONLY ONE NIGHT OR TWO NIGHT STOP OVERS.

Very comfortable hotel, Spacious rooms, and great location to walk into the town. You will not go far wrong wth this hotel.
Only minor draw back was, only one lift for the hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank PhilGerrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    85
    170
    55
    12
    11
See reviews for
95
140
16
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 15, 2013

Our trip started really nicely until we end up at the HCI on a last minute trip to Banff. The location was perfect, the rooms we're alright until we found a blood stain on the sheets and dirty beer cans on the balcony used as ashtrays ( found by my 3 years old). The breakfast is ok, but do not expect anything fancy. The dinning room itself was dirty and the lady wasn't cleaning the table after each guests, the cereal area was a total disaster. The front desk girl, Leean, I believe?? was by far the nicest person. Very polite and helpful.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
316 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed September 14, 2013

Banff wasn't as I had pictured it in my head. We were there on Labor Day weekend and the town was crowded. It's very walkable, with Banff Avenue being the main drag, and another parallel street and a few side streets that are FULL of stores, restaurants and tourist shops of all kinds and price ranges.
As you head out on Banff Avenue, there are bunches of hotels, side by side, very close together. The High Country Inn is definitely within walking distance to downtown shopping/eating. They have a u-shaped driveway where you can unload, but the parking is under the building.
The gentlemen at the front desk couldn't have been more helpful. In fact, everyone we encountered had a great attitude. Is that just because they're in gorgeous Banff, or are trained well...I don't know!
The room itself is large, with plenty of places to put your stuff. The tub/shower and toilet are in a separate room, and the sink area is pretty small (a small shelf would be nice for toiletries).
Bed was comfortable. We used the white noise app on the phone to drown out street noise. The A/C worked well, but we had to stand on a chair to adjust it!
TV was analog and there weren't a lot of channel choices, but you should be OUTSIDE in Banff anyway, what a gorgeous place.
Breakfast is average at best. Yogurt was about the best protein source. Way too much white flour and sugary items!! 3 kinds of cereal...at least one of them should be whole grain. And aren't wheat bagels the same price as white ones? When will hotels start providing more fiber and protein.....sigh.
Overall, it was a good stay, but we paid $200/nite. I think next time I might do some more comparison shopping and end up somewhere else. But this is not a bad place by any means. Staff gets an A+!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ilive4sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 10, 2013

when learning that the last weekend of August was a long weekend in Canada, I realised that I was in trouble when it came to finding accommodation in Banff, a very popular holiday destination. Purely by chance I spotted the "vacancy" sign outside the High Country Inn hotel, and managed to book their last available room. It has been a wonderful experience all round: lovely room, comfortable bed, attentive and very friendly staff, good breakfast in a cozy breakfast room. Great working WIFI and a bathroom which allowed me to shower with a broken foot (only when one needs this extra comfort, does one appreciate it!). I couldn't have picked any better place to stay and would definitely recommend it to anyone. This is what a good hotel must be like: clean, friendly, accommodating, good quality price balance... the High Country Inn has it all. If ever I make it back to Banff, this will be my port of call!

Room Tip: had a room on the ground floor which I ticked all my boxes.
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank charlotteofvarlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 8, 2013

We stayed in this hotel the night prior to the GranFondo bike race. Thus a good nights sleep was needed.
Unfortunately either the ac or heat blew down on us all night long no matter where the temperature was set. The ducts are set near the ceiling but have more than enough force to keep guests uncomfortable & awake.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank LaurieR58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minn
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 5, 2013

This was a great spot for a family of four. Nicely maintained room, good pool with two different temp hot tubs were a nice perk for us to unwind from our drive. We liked the breakfasts in the morning-- good options and included. The biggest perks were the great underground parking and the proximity to town. We walked to town and the grocery store. No complaints!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank knittingjenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 4, 2013

Nothing special, carpets where very smelly and room keeping seem very disorganized, mostly young people who did not seem to care much.
If you are in a out, looking for an average place to sleep... this may be OK.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank kathacruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Country Inn

Property: High Country Inn
Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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