I was very disappointed of this hotel. We chose to book the more expensive Loft Fireplace Suite for the guaranteed mountain view as the standard rooms couldn’t guarantee it. We shouldn’t have bothered. The mountain view could only be seen from standing outside our room or getting on our knees in the loft bedroom. Also, no where, on Expedia or on their website mentions there is outdoor access to the rooms. This made it very noisy when people were coming and going and they were at all hours of the day and night. The walls are paper thin so you heard everyone moving around inside their rooms and having normal conversations. The front reception staff were not particularly friendly. The housekeeping staff were very nice although they would call out across the walkways to talk to each other during the day which was quite disturbing.
The room was nicely furnished, the bed was comfortable but a bit short and the bathroom spacious. It is nice to be in a place with a freestanding shower (not being in a combined shower/bath).
The internet, albeit free, was painfully slow.
Thankfully we got a good deal on Expedia but still, I wouldn’t spend that sort of money to stay here again.
- Official Description (provided by the hotel):
- The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more less
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- Also Known As:
- Charlton`s Cedar Court Hotel Banff
- Charltons Cedar Court Banff
- Charltons Cedar Court Hotel Banff