Fantastic front desk, very helpful and friendly. Great breakfast (anyone who complains about it is ridiculous). Clean rooms, nice shower, comfortable bedding. Good pool area, well-kept. Only issue is that if you have loud people next to you, you can hear them through the wall of the upper part of the 2-floor rooms, where your bed is. I had to call the front desk because there was a loud kid running around and yelling and I was trying to sleep and the parents clearly let the kid do anything. Front desk took care of it right away.
About a 12 minute walk to town center which is fine in the summer. In -20c in winter, I would find something closer.
- Official Description (provided by the hotel):
- The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more less
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- Also Known As:
- Charlton`s Cedar Court Hotel Banff
- Charltons Cedar Court Banff
- Charltons Cedar Court Hotel Banff