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“Great view” 4 of 5 bubbles
Review of Bow View Lodge

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Bow View Lodge
Ranked #20 of 32 Hotels in Banff
toronto
Level Contributor
248 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Great view”
4 of 5 bubbles Reviewed August 22, 2013

This feels more like a motel than a lodge, but we had a nice view with a balcony overlooking the Bow River. It is situated away from the busy main street (Banff Ave) and is therefore much quieter. The setting is lovely. The property is a bit dated with a small lobby, but the bed was comfortable and we enjoyed our two nights here. The outside of the building has an interesting "mid-century modern" look and a great totem pole. There is a nice path along the Bow River.

Room Tip: Get a room that overlooks the river.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RobTor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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615 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Lake District, United Kingdom
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 bubbles Reviewed August 21, 2013

We had a three day stop over at Bow View Lodge. The location on the Bow river is quiet as was the room , which looked onto the hotel access road. We had a good size clean room with comfortable bed with an equally decent sized bathroom, a nice couch and TV which never worked throughout our stay. Not that we watch TV on vacation but we were there at the time of the floods and the local news would have been of benefit. Other amenities included WiFi a fridge and there was an ice machine adjacent to the lift. There was plenty of parking spaces , right outside of the hotel and you can use the pool, Jacuzzi and steam room in the sister hotel immediately opposite.
Our first problem happened on the second day, we returned to our room just after lunch, our door was open and cables boxes were strewn about and the furniture all out of place. No one was in but we assumed the cable guy was rewiring the TV and was close by. When we returned that evening five hours later our door was still open with all our valuables in easy reach, fortunately nothing had been taken. We went to reception and the lady came to our room could not have been more apologetic at the disarray, mess and lack of security stating she would have a word with the manager and he would be in touch with us! This never happened .
The following day the floods arrived and all roads were blocked, washed away, or impassable. We were due to leave, as were quite a few others but could not due to the situation and tried to book for another night, we were told that they had a bus coming in and all rooms were taken . FROM WHERE , IT HAD TO BE AN AIRBUS!
Throughout the staff were courteous and helpful issuing us with a town map and other local information on arrival. The final day was out of their hands as it was the manager who saw fit to take in the airbus.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank eltel432016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_BowViewLodge, Manager at Bow View Lodge, responded to this review, September 6, 2013
Thank you for taking the time to review our property. We are pleased to hear that you were happy with your in-room amenities and that you were able to use our free on-site parking lot. We are also pleased that you enjoyed the service provided by our courteous front desk agents.

We regret to hear about your experience while the hotel was installing high definition cable boxes. After each installation the hotel followed-up with the service technician to ensure each guest room was clean and secure - We sincerely apologize that this was missed in your room and we will make every effort to improve our coordination with out-of-house technicians for future visits.

In regards to the hotel’s availability following the flooding - Our rooms were contracted by a tour bus operator. Although the tour that was due to arrive could not make it due to the road closures, the operator informed us that they had another tour (already in Banff) that required accommodation. In this situation they assumed responsibility for their contracted rooms and essentially took the place of the original tour. We contacted a variety of local hotels and provided our guests with rates and availability so they could make an informed decision during the local state of emergency. Our front desk agents also made reservations directly for the guests who wished to book our recommended properties sight unseen.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
east sussex
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

Have been on holiday to Canada several times as a couple, with friends and also with our young grandson and always return to the Bow view, the staff are excellent right from we make our booking to the time of check out they are always helpful and even rememberd that I had celebrated my 50th birthday back in 2010 and also that we had stayed with them with our grandson last year, when we where booking our stay with them for 2014. It is an excellent hotel very clean, a fantastic location and stunning views.we are returning in 2014 with our friends that have been with us once before and they wanted to book early so that they made sure that we would be staying at the bow view.See you in 2014 Bow view.

Room Tip: river view.
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  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tetleydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humble, TX
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 7, 2013

Staff was friendly, room was clean, bed and pillows comfortable, frig and microwave provided. No a/c, but the provide a fan and considering you are in Canada where it cools off at night, one can't complain. The room was a little small if you have more than 2 people, but everything was satisfactory compared to the price of other motels. Would stay there again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mals46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schuylerville, New York, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 30, 2013

This was a very reasonable and clean hotel. You had access to their sister hotel which was right accross the way. Staff was very accommodating. Was within walking distance to most everything in Banff. I would highly recommend staying here.

Room Tip: I would try and get one with a balcony.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rosemary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

We booked the suite which was so much fun to stay in! 2 queen beds, 2 sofas, kitchen, separate area for toilet and shower (walk-in with rain shower head). For feeling like being in a little luxury, the price was not bad for Banff. Beautifully located on the Bow River - gorgeous view. Would have been nice to have a balcony or door to walk out. Only complaints we had was that the front desk had no clue how to take the closed captioning off our tvs and, for the price of the suite, I had expected wifi to be included.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank J0vie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

This is approx. the tenth hotel I've tried in Banff. This one I will stay at for all my other Banff trips or Banff Park Lodge next door (their sister property). 2 blocks away from downtown, right on the Bow River (canoe rentals and bike trail right across the street), serenely quiet, well maintained and very clean rooms (you will never get Vegas 5 star in Banff with marble washrooms probably due to park restrictions for rebuilding/etc), excellent staff, and all the amenities of the beautiful Banff Park Lodge next door for much less money than any of the hotels in town (we paid significantly less for the busiest week of the year). Banff Park Lodge is beautiful next door, but you get the same great management/upkeep at Bow View Lodge (we saved $30/night, but both hotels were well priced for this time of year). Oh, and free parking right in front!!! No twists and turns or undergrounds.

Room Tip: All of the rooms are fair-sized with good views, no need to be picky.
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JoanneH02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bow View Lodge

Property: Bow View Lodge
Address: 228 Bow Avenue | Box 339, Banff, Banff National Park, Alberta T1L 1A5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#1 Best Value Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bow View Lodge 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Bow View Hotel Banff
Bow View Banff
Bow View Lodge Banff

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