We booked online for this hotel for 2 nights in a twin double bed room, when we got there the rude woman told to go to the next hotel cause we were staying there then turned away from us. We walked over to the Spruce Inn and got another rude man telling us we had a single room for one night, we were not happy and told him so. He blamed the hotel next door for the stuff-up, he did give us a King Corner room on the top floor which he said was quieter( NOT) and handed over the breakfast vouchers before turning away to talk to his Asian customers. What he didn't do was give us any info on where the breakfast was held or what time it was, not good enough for the price we paid! We stayed here from July 11th til 13th.
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- Also Known As:
- Banff Voyager Hotel Banff