Stayed here July 5-7, worst mistake ever! I got a groupon for a room with 2 Queen beds so I thought perfect with a little discount it will be alright. We tried to check in at 330 to find the front desk girl very rude and unfriendly and told us check in wasn't till 4 then turned her back to us. We came back an hour later to get our room. Walking into the room I noticed one bed was hard looked like they had a sheet of plywood under it and the other looked as though there was a huge indent in the bed... Yup there was! The rooms were hot and muggy and the walls are paper thin. They give u vouchers when You check in for 7.00 towards breakfast so we went down the next morning to find there was a free continental breakfast and the voucher was good towards the hot breakfast which u pay another 7.30 upon for bacon and eggs at a buffet.
The pool was out side, small and depending if it was sunny out depended on how warm it was. The hot tub was atrocious, mold all over the tiles, the jets didn't work, and water stains all over the ceiling with a hint of moldy musky damp smell to go along with it. Then the front desk lady came to out room who could not speak English and used her key to open the door to check if anyone was in the room, it was well passed cleaning time so they would have known this info already. The distance into town is a drive but totally doable. U could walk it but it will take 30 mins... Don't do it, spend the extra and go somewhere else... Horrible worst most disgusting hotel ever!
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- Also Known As:
- Banff Voyager Hotel Banff