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Banff Rocky Mountain Resort
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Reviewed April 29, 2014

We had a pleasant stay in Banff. The staff was very friendly. You can take the shuttle bus to downtown, we used it once, the rest of our time we used our car. But it's nice to have that option. The room was clean and you have everything you need. The only downside of our stay were the upstairs neighbours, you could hear every step they take, the floor was cracking with every step. The first night they started moving around at 1 am, and the second night it was like they were rearranging their entire room at 2 am and it lasted for about 1,5 hours.

Stayed: April 2014, traveled as a couple
Review collected in partnership with Easytobook.com
Thank SammyO22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2014

We stayed here over Easter for 4 nights. The upgraded "wolf" suite was nicer aesthetically, but it was so small. Also, it was on the 2nd floor. We were not made aware of any ski lockers either so we left those in the car. I was not worried about theft as Banff is a safe place. There were 4 adults and 2 young children in our party. It was annoying how the kids had to sleep in the cramped living room on the pull out making it impossible for the adults to socialize. There are two bedrooms upstairs and a large full bathroom. On the main floor was the cramped living room, small kitchen with a very small fridge and a large dining table. Other appliances were fine. This unit cost $400/night. Having been to Banff many, many times before and knowing the prices, I was surprised at what we got for $400/night. I really expected more. On the other hand, the pool was nice for the kids, two hot tubs were nice to soak at night. In the summer the tennis courts and playground would come in handy as well. So this resort has great amenities, but its getting dated and overpriced. The beds were comfy and it was clean, so those go a long way!

Room Tip: Wolf rooms are updated, but I think mainly on the 2nd floor, which makes lugging heavy bags up the stairs a bit annoying.
  • Stayed: April 2014, traveled with family
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Thank travellingmommy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2014

Beautiful scenery. We stayed here for 7 nights. Just the two of us with our little dog. Stayed in a one bedroom which is on the bottom floor and quite small, nice but small. last time we had a 2 bedroom and that was perfect. Will do the 2 bedroom next time. Room was very clean, staff very nice. Went for a nice hot tub every day and visited the gym nearly every day. Is a little way out of town but they offer a free shuttle service every hour starting in the morning till 11 at night which was so handy. Definitely would come back.

  • Stayed: April 2014, traveled as a couple
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1  Thank Karen19571985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

We stayed here in Dec for 5 nights with our family of 5. We booked the wolf condos and had 2 bedrooms and 2 bathrooms with full kitchen, sofa bed, fireplace. It couldn't have been better place for our family to spend Christmas! We felt at home with plenty of room. The rooms were very clean, beds comfortable, well looked after and for a winter stay- were everything we hoped for and more. The staff were friendly and the shuttle into town was fantastic. The wolf Condos were wonderful for us and our 3 kids and we loved being just out of town and with the access to the abundance of snow and easy access to the walking trails etc.... Our kids loved having a fire each night and being able to cook our own meals was wonderful when we wanted to have some time indoors or a quick easy trip into town was no problem also. The facilities were great, our kids loved the outdoor pool/spa and all tours etc..we took picked us up right at the door. We can't recommend this resort highly enough for a family stay in Winter. We would go back tomorrow!

Room Tip: Ask for the wolf condos. Rooms close to the road were fine and give our kids a huge area to play in the snow where we could see them from the window or veranda. Would probably not have a bottom room, as may be noisier. But we didn't notice any noise on the 2 top levels. The shuttle had a breakdown one night, so take the hotel number down with you, so is easy to contact them. Aussie staff were happy to help in any way.
  • Stayed: December 2013, traveled with family
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1  Thank Jane184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

We stayed here for one week. We had originally booked a one bedroom loft suite, which turned out to be rather cramped, noisy and in need of updating. This was disappointing as we had upgraded for this! However, the management were able to move us the next day to a refurbished 2 bed condo, which was incredibly comfortable, roomy and much quieter due to its location away from the road. We found the staff to be extremely helpful and our stay, after moving, was very enjoyable. Although somewhat away from the centre of Banff, the regular free shuttle from the resort worked out very well. We used the outdoor hot tub, which was also very pleasant.

Room Tip: Ask for a refurbished room, and be aware that the one bed units are OK for two people. If on a longer stay, upgrade for comfort reasons!
  • Stayed: April 2014, traveled with family
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1  Thank phay22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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