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Banff Rocky Mountain Resort
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Reviews (1,076)
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Reviewed September 5, 2013

This is a cheap roadside motel, with some renovated condos. That's it. Yes, the Wolf condos are relatively new, so if you're going to stay here, choose one of those. But do not make the mistake of getting your hopes up. I don't have time to enumerate the problems we had with this place. Exhibit one was that I had to order a front desk person to physically come to my room so that I could show them the thick layer of dust around the edge of the bedroom floor after two days of calling to ask for a proper housekeeping visit. (Other issues - soft beds, rock-hard pillows, housekeeping at 6:30 pm, long check-out lines, dirty pool, jungle gym literally falling apart - hazardous, 20-year-old playpen offered to us in lieu of the crib we had confirmed, not in town so you have to drive to dinner, very small condo, no conditioner in the shower, etc.) Bottom line is that Banff is inside a national park. As such, development is strictly limited, there is no new construction, and no competition/reason for hotels to improve. IF we ever return, we'll stay in Canmore - way better options just 15 minutes away. Next year, we'll return to Aspen, CO.

  • Stayed: August 2013, traveled with family
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1  Thank LLSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We stayed here beginning of July 2013. Travelled from Calgary after the stampede to stay here. The 1 bedroom is way way way too small. Maybe for 1 person. We upgraded to a 2 bedroom and loved it. Omg. It was so close to the town and so close to everything . We loved it here. Would have been fantastic if the was an outdoor pool. Omg wait until u see the mountains. Love to return

  • Stayed: July 2013, traveled with family
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Thank 966Plb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Lovely, well equipped accommodation, very clean and modern. Great beds, dishwasher and on site laundry. No air con but fans provided. Use of bbq was an unexpected bonus. The pool is very tired and needs updating. Located some distance from town although a shuttle bus is provided. Overall is very pleasant stay.

Room Tip: choose a wolf condo
  • Stayed: July 2013, traveled with family
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Thank beautravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013 via mobile

My husband stayed here and found it to be quite comfortable. Perfect place to stay in Banff. Convenient location impeccable rooms and gracious staff. I would recommend this resort without hesitation. We had a wonderful experience.

  • Stayed: October 2012
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Thank inkysmomvega4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

My wife and I stayed here for one night. 30th Aug 2013. We had requested a queen bed but instead were given a room with two full beds. We were told nothing else is available. Then we realized they gave us a room on the second floor. In spite of requesting a room on 1st floor, since my wife cannot go up stairs due to health problems, they refused to change our room.
No internet was available in the night. They gave us a coupon for the restaurant in their premises, however we couldn't go since it was on the lower levels which meant taking stairs. The coffee maker in the room did not work, we had to make it work. The only + was the scenery. Apart from that this place did not feel like it was worth the money charged for one night stay.

  • Stayed: August 2013, traveled as a couple
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Thank maddy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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