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“Salt and pepper at the very least” 3 of 5 stars
Review of Banff Rocky Mountain Resort

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Banff Rocky Mountain Resort
Ranked #24 of 32 Hotels in Banff
Calgary
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Salt and pepper at the very least”
3 of 5 stars Reviewed April 27, 2013

My past experience with hotels offering kitchens is that they are much better equipped. This resort doesn't even give salt and pepper. There are no pictures on the walls, although I did like the duvets on the beds.Note the free shuttle only runs until 11PM and a taxi is $12.00 to town With a few extras this resort would be far more enjoyable.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank SheilaCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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842 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (218)
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  • English first
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English first
Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 22, 2013

I had a problem with the hotel right from the very beginning because I don't appreciate being mislead. I booked through Groupon which always provides a deal. However, afterwards, when I looked on booking.com I discovered that the booking would have been cheaper through them. I wouldn't have stayed at the hotel if it hadn't been for Groupon. In any event, I soon discovered how vacant the hotel was and it became clear why the resort needs Groupon to attract business.

The rooms are old, but clean despite the wear and tear and hideous color scheme. The walls are paper thin. We could hear every movement and conversation in the condo above us. In the kitchenette, there was a coffee maker but no coffee filters. The room cleaner began his rounds early and was knocking on our door as early as 9:00 a.m. This was not appreciated. Our condo was also right next to the highway which brought a lot of noise at night.

The pool and outdoor BBQ area are very practical and well maintained.

The food in the restaurant is very good - not the greasy pub food one would expect. The soups were home-made, daily, and even something as simple as chicken fingers were prepared from scratch and with fresh ingredients. The food was a welcome surprise.

All in all, I'd stay again, but not for $139.00 per night.; The one bedroom condo is worth about $99.00 per night. That's all I'd pay at any time of year.

Room Tip: Ask to be away from the main road.
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank justtakemetothebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

We booked in here as part of a last minute deal, one of the only places offering a room with a kitchen within our budget. We stayed in a one bedroom apartment which to our surprise had a full sized kitchen. Rooms clean and newly renovated. You are a little way out of town, but the shuttle service is great, especially for those of us that didn't have a car. The resort is also one of the major stops for the us to Lake Louise and Sunshine. They also have fantastically cheap international call rates from the rooms.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank B E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lloydminster
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

5stars. Clean rooms friendly staff and a short drive into downtown banff, shuttle service is a plus since there is not much parking on the weekend. Love the pool. In the suites you can light a fire.
As well as a deck where you can BBQ. 3 things I would change a newer shuttle(the one they have is dirty and broken) educate the staff on tourist attractions and update the pool change room, because there are too many mirrors and no privacy.
Would recommend

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Staticfire229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 18, 2013 via mobile

My wife and I really enjoyed staying in then upper level 2 bedroom condo with our dog and friends. The condo was newly renovated and had excellent cooking supplies.

The food the hotel offered was great and the service for the wood was fast and reliable.

Other areas of service were not the best. Although I understand this is Banff and not everyone is the most professional. We had a very rude employee talk to us while we were enjoying the hot tub facilities.

The location is a downside but we loved being outside the city with our dog.

Overall we had a great stay and we look forward to staying there again!

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Seanbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed April 15, 2013

We always book in the condo side of this property. The last time we were here was 15 years ago, so I was hopeful that the property had been well maintained. It was awesome! Loved it 100%. One of my favorite places to go.

This property is in the National Park, so the rooms are small (just keep that in mind). But they are very well appointed. Beds sleep great. Shower upstairs is spacious (with the rounded curtain bar). Well appointed kitchen with plenty to cook in. Full size refrigerator.

I just love this place. If you go expecting a rugged experience (after all you must be there for the outdoors...not for hanging out in your room), you will have a fantastic time.

There is a hiking trail right beside the resort (Tunnel loop). It's a little hard to find the start of the trail, but it's worth it. Find my review to read about the highlights of this trail.

Helpful?
2 Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

I certainly got my money's worth staying in this excellent hotel with courteous staff. The only downside is that it is about 7 minutes drive to downtown Banff unlike the other jokes in Banff which is right on the heart of the town. But they have shuttle buses to take you around.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank anthrax72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Rocky Mountain Resort

Property: Banff Rocky Mountain Resort
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Rocky Mountain Resort 3*
Number of rooms: 171
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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Also Known As:
Banff Rocky Mountain Hotel Banff

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