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Banff Rocky Mountain Resort
Ranked #24 of 32 Hotels in Banff
Stowmarket, United Kingdom
Level Contributor
212 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“great place to stay”
5 of 5 bubbles Reviewed October 25, 2012

on checking in there were three [ 2guys and 1 gal] on reception it was quiet but these were some of the best reception staff we have seen in canada. really helpful and obviously enjoyed imparting information to us. the young lady managed to sort out my wife,s phone which was a lifesaver. great gym and pool the main restaurant was closed and didnt use the deli bar but noticed they sold a great wine [naked grape shiras] the apartment was spectacular everything was there but from a personal point of view could have done with a couple of oven trays. wood was available for a real fire which we ordered but please note the instructions on how to open the damper could have been clearer [ sorry about setting off the smoke alarm] thoroughly our week and would reccomend this to anybody

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lillypad46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review, November 13, 2012
Thank you for your review. We are pleased to see you enjoyed your time with us. We agree our staff are our best asset. We hope you have the opportunity to visit Banff again in the future.
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916 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (232)
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English first
Brandon, MB
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

We stayed for a few nights mid-week when visiting the area. The price was great and for four or more nights there was 15% off. The room was easy to find as it's not far off the main highway and just a short drive to downtown (free shuttles available). The bed was comfortable although I wouldn't have liked to sleep on the pull out sofa.
The kitchenette was perfect and save us lot's on eating out. We only had one meal in the onsite restaurant but it was a creative and delicious breakfast!
My only complaint would be that there's no air conditioning. No big deal when we were there but would be in July and August.
I'd have no problem staying there again.

Room Tip: Choose a room facing away from the main road if you're a light sleeper.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank bjstirling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review, October 18, 2012
Glad to hear that you enjoyed your time with us and felt that you received value for the price you paid. Thank you for taking the time to post your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

Breathtaking views, fancy hotel. Free shuttle to town and variuos activities like hot springs and sulpher mountain cable car. Rooms are excellent.gourmet type restaurant. Only problem is the price you have to pay for all this extravegance.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tabboozn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review, October 18, 2012
Sounds like you enjoyed your time in Banff. Thank you for posting your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 6, 2012

When we stayed in this hotel we were very happy with the room. I like that it is not one big hotel but separated units. We were in one of the newly renovated rooms and it was lovely. Great kitchen and living space, a comfy bed and a nice bathroom. The property was very well maintain and in a good spot, we like dthat it was a little out of town. Th free shuttle was handy as parking in town can be very difficult.

Room Tip: We would recommend that if you don't have trouble with stairs the second story rooms would be be...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review, October 9, 2012
Thank you for your comments. Banff is a special place and we think that we are very lucky to live and work here. So glad that you enjoyed your trip and your stay at the resort. We hope that you have the opportunity to visit again in the future.
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Flitwick Bedfordshire
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 6, 2012

Stayed 16th Sept till 19th Sept - Super suite (upgraded) - good breakfast,. Ben the receptionist very helpful. Good facilities - Laundry had 3 washing machines and drying machines. (most Hotels/ Motels we stayed in only had one of each).
Great surroundings and only a short drive into Banff.

Room Tip: If you do not want to pay the high prices in Banff itself and you have a car stay here as it is only...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank coppercox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review, October 9, 2012
Glad to hear that you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 5, 2012

Loved the Wolf Suite Loft room, a self catering suite and had 2 bathrooms. Staff were very friendly and so helpful and the resort ran great walks and activities. It was truly a great room and just on the outskirts of Banff made it quiet and relaxing

Helpful?
1 Thank Jayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 4, 2012

Wonderful hotel. Newly rennovated rooms. Tastefully done. Grounds were very well-maintained. Not especially fond of the lavender soap.
The staff was exceptional. One fellow on the front desk named Ben Tattersall was especially awesome. He was friendly, witty, and went out of his way to make our stay more enjoyable. His enthusiasm was muchly appreciated. I would definately reccommend this hotel to my friends.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Margie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review, October 9, 2012
We will make sure to pass your coments along to Ben. Yes, he does a great job here making our guests feel welcome as do all our staff. Very glad to hear you enjoyed your stay and hope you are able to visit Banff again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banff Rocky Mountain Resort

Property: Banff Rocky Mountain Resort
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Rocky Mountain Resort 3*
Number of rooms: 171
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. Indoor 15m swimming pool • Indoor and Outdoor hot tub • 171 well appointed rooms with configurations to suit everyone • Mountain Health and Fitness Club with full gym, sauna and massage therapy • Tennis and squash courts • Onsite Laundry Facilities • Free parking and wired or wireless internet access • Complimentary shuttle to downtown Banff. ... more   less 
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Also Known As:
Banff Rocky Mountain Hotel Banff

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