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“Just about average”

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Banff Rocky Mountain Resort
Ranked #24 of 33 Hotels in Banff
Measham, United Kingdom
Level 6 Contributor
190 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Just about average”
Reviewed January 28, 2008

We received a very warm welcome from the reception staff, late on cold -19c January night, Our one bedroom condo was warm but very small and very tired, it was in a serious need of updating, it was very basic indeed and everything was very worn, The bed and pillows were very lumpy, the sheets although clean were ripped and had holes. Beware of staying in a ground floor condo as children tap dancing in ski boots above you is very irritating.
The location is good about 10mins from Bannf, we had a car so cannot comment on the bus service. Although near to the road and Trans Canada highway it was quiet, just the occasional train horn.
The staff at the resort were all very friendly and the cleaners made a fair job every day, in fact changing the laundry more often than we expected.
There was plenty to do at the resort, but we did not use the facilities, we did go on the free organised walks and saw some great scenery and wildlife. We had elk grazing nearby.
We came to Bannf to be at a wedding, If you ski there is plenty of choice, if you are non skiers like us the a week is about enough.
Bring plenty of money everything is expensive, (except petrol).
It is a very beautiful area in the winter, and I sure equally as much in the other seasons, and we are glad we came, when it snowed it was all cleared quickly by the resort staff,
As you will gather we have no complaints about the staff, just the very small tatty condo. (we even kept our cases in the car).
The car parking is free here, on our one night staying at another resort we paid 35dollars to park over night.
Good places to eat, Bison Bistro, Tony Romas, Bumpers, avoid the Old Spagetti Factory, cheap but awful.

  • Liked — Location
  • Disliked — Tatty, Worn Out Condo
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank balddove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sydney, Australia
Level 4 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 16, 2008

We stayed at this resort over Christmas 2007, we are a family of 4. The facilities are great - indoor pool, hot tub, shuttle to downtown Banff (every hour not half hour), ski pick ups however if you are unlucky to stay in a unit that has not been renovated then prepare yourselves for problems. We requested over 18 months ago a 2 bedroom renovated unit close to the hot tub, we ended up with an unrenovated unit that was a walk to the hot tub!! The units are small but clean. However our upstairs shower leaked thru to the kitchen - behind the microwave to be exact (it was not a small leak but we had to use loads of towels arount the shower to try and stop a waterfall in the kitchen !!!!). Judging from the state of the cupboards behind the microwave this issue has been an ongoing problem. This is a serious issue due to electrical wires and fire however it took us numerous complaints (sometimes more than twice a day) to numerous staff to finally get some result even then it was the night before we checked out (our stay was for 7 days!!). From our final conversations we were not the only ones complaining. On our last day our water was turned off without our knowledge. We would only stay here again if the resort has been fully renovated.

  • Liked — facilities - hot tub and indoor pool
  • Disliked — unrenovated state of the units
  • Stayed December 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank whitechristmas07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Banff hotels

Edmonton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2008

We stayed for a week in a renovated 1 brd suite over new years. It had some pros & cons. We arrived about 7pm and had to wait 2 hours for our room to be ready. Ask for a renovated suite. The unit was small for a family of 4,expecially with all our ski gear, the kitchen was decent with enough dishes and utensils. You wouldn't really use the fireplace it's really close to the couch. The sofabed however was extremely bad, even for children. We had to put 4 layers of blankets on top of the mattress, so the kids didn't have springs in thier backs. They offered a second mattess but it was even worse. The hot tub was nice but it can be a bit of a hike to get there depending on how far your suite is from the lobby. The bathroom was a nice size with a great shower. We bought someones timeshare week so we had a good deal. It's good value if you get a deal. The rooms are noisy as well. You will hear people upstairs walking around. The staff was friendly and tried to be helpful. I would get a 2 bdrm next time.

  • Liked — hot tub
  • Disliked — sofabed
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank rjskiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 4, 2008

I booked this hotel on TD reward points, I enjoyed staying in this hotel, awesome outside pool, inside pool and steam room.

You definitely have a nice mountain/ snow view from the room.

The hotel is right at the end of main drive, so not too far from downtown, but definitely need to drive to downtown, which hotel will provide a shuttle bus.

We booked a one bedroom suit, it is a bit small then I thought.

We have nowhere to put our luggage other than the floor of the kitchen, I would suggest a standard room rather than one bedroom suit.

We do hear people walking upstairs, but it did not bother us too much, best thing for us if we are able to take our lovely dog with us, we all enjoyed it and we will stay there again for sure.

Stayed December 2007
Helpful?
2 Thank fivesistersvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 12, 2007

Newly decorated rooms, thank goodness, but done well for a resort in this price range. Still shabby on the outside. The room was small but we knew to expect that from the reviews of others, so that was ok. It had no view - actually that of other buildings. You could hear every footstep from above so I would recommend you stay upstairs, if you are going to stay here. The front desk clerk that helped us each time seemed "dense" and irritated at the simpliest of inquiries...never friendly and helpful.

We wouldn't stay there again unless we had to especially after staying at Delta Lodge at Kananaskis and other quality resorts that let you know their clients are their main focus. You can sure tell a difference.

  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank haymaduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central Illinois
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 10, 2007

and a magnificent area of scenery! We stayed at the Banff Rocky Mountain Resort in June and had a great experience. Our unit was a one-bedroom and there were 3 of us. Our adult daughter slept on the sofa-bed. The unit had recently been completely updated and was tastefully decorated and very clean. The living room is quite small as well as the bedroom but it was adequate for the 3 of us. We were on the ground floor and had no noise problems. The train in the early a.m. did not bother us and even added to the ambience of the place. The front desk people were most helpful. We did not take part in any of the hikes because we did all this on our own. The cafe Peppers was good, esp. for breakfast. Did not eat at the more expensive restaurant. MUSTS: Lake Minnetanka- close by. Can hike, picnic and take boat ride there. Along the way, take road to Johnson Lake and take a delightful hike around the lake. Then drive past Two Jack Lake---beautiful view! Neat place to picnic and saw many mountain goats and bighorn sheep along the road. Went there several times just to see the animals and even saw 2 wedding parties taking pictures! Lake Louise is beautiful and can hike and canoe there. Found a grocery store in a strip mall in Lake Louise Village where we purchased a styrofoam cooler to take on picnics (we flew to Calgary, then rented a car). Ate a wonderful buffet lunch at the Chateau in the Victoria Room. Expensive but so worth it...wonderful view! The Banff-Jasper Hwy. is absolutely beautiful with many many interesting stops along the way. Be sure to stop at the Columbian Icefields and take a snowcoach ride to the glacier, Peyto Lake, Athabasca Falls, Mistaya Canyon, Sunwapta Falls. It is not possible to make the drive from Banff to Jasper in one day and see all there is to see. We spent one night in Jasper. Be sure to drive to Maligne Lake and take the boat ride- absolutely beautiful! Saw a large black bear and 2 cubs along the road there. Field (closer to Lake Louise) is an interesting OLD town- go into the General Store. Beyond Field is beautiful Emerald Lake- the color of the water is like the name!. Saw 4 bears on highway.
Good restaurants: Banff- Evelyn's Coffee House, Earl's, Maple Leaf, Bumpers. Jasper: Bear's Paw Bakery, Black Sheep Cafe (great brkfst), Evil Dave's Grill. Had a bad experience (long long wait) at Spaghetti Factory in Banff but we wrote a review and they sent us 2 gift cards which was nice.
Saw many animals in the wild throughout the week we were in the Canadian Rockies- 9 bears, many bighorn sheep, many mountain goats, white tailed deer, coyote, bald eagle, many elk.
Food is more expensive there than in the US. Main street in Banff was completely tore up for replacement but sidewalks were usable for shopping. Shopping is pretty up-scale in Banff. Highly recommend this wonderful area to vacation. The scenery is tops!

Stayed June 2007
Helpful?
9 Thank Klops3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hessle
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 12, 2007

Travelled to banff end of jan begining of feb 2007 to ski. We stayed in a 2 bed condor. The hotel facilities were excellent. There was a swimming pool, sauna, inside jacuzzi and out door jacuzzi. The hotel provided daily activities free of charge, i.e short walks to near by tourist attractions. We ate in the bar on a few occasions which was great. The restaurant was nice. The hotel also offered a regular bus service to banff centre and back on the hour (the hotel is just on the outskirts of banff, to long to walk in the cold weather). The only downside is the room we stayed in could do with an update, i am led to believe they are in the process of updating all the rooms. Would stay here again.

  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gemmas30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Rocky Mountain Resort

Property: Banff Rocky Mountain Resort
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Rocky Mountain Resort 3*
Number of rooms: 171
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. Indoor 15m swimming pool • Indoor and Outdoor hot tub • 171 well appointed rooms with configurations to suit everyone • Mountain Health and Fitness Club with full gym, sauna and massage therapy • Tennis and squash courts • Onsite Laundry Facilities • Free parking and wired or wireless internet access • Complimentary shuttle to downtown Banff. ... more   less 
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Also Known As:
Banff Rocky Mountain Hotel Banff

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