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“Quality hotel that could not be better located” 5 of 5 bubbles
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
Ranked #27 of 32 Hotels in Banff
shropshire england
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Quality hotel that could not be better located”
5 of 5 bubbles Reviewed March 1, 2010

Read all the reviews and was a little concerned..... Nothing could have been more incorrect than the negative things I read. We were given an upgraded room with mountain view without asking for one! The room was, spacious, clean and with an excellent bathroom. Both Queen size beds were very comfortable. The lobby, reastaurant and bar were bright and friendly with an excellent apri ski happy 4 hours in the bar.
When out Canadian friends arrived to spend 3 days with us they were immediately given the room next to ours.
All the reception staff (particularly Barry) were helpful as were the restaurant and bar staff and the maintenance man who fixed our faulty light within the hour. PLUS the ski bus stops right outside the Ptarmigan, we could only look on as people from other hotel lugged all their ski kit up and down the road to our bus stop.
The hotel says that it is 5 mins. from "downtown" Banff - this is an exageration as the longest it took us to reach the shops was 3 mins. Wonderful hotel well worth its 3 stars in a really good location. We have been to Banff before and stayed elsewhere but after our stay at the Ptarmigan will go back there every time and may never ski in Europe again.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank villan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,066 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
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  • English first
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English first
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 27, 2010

This was the only hotel with the most positive reviews for under $100. The wireless internet and parking was free. The staff was courteous and friendly. The in house restaurant had great food and drinks. The bar was comfortable. The rooms were clean, tidy and comfortable. The only discomfort I felt was the rooms were quite warm in the evenings and cooled off by midnight. There was no fan in my room. But, it did not stop me from having a sound restful sleep.

I would definitely stop by again.

  • Stayed February 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ftjin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 27, 2010

Had been dismayed by the negative comments of previous travellers, but have nothing but praise for this hotel; big rooms with 2 queen beds. Spotlessly clean, good bathroom, plenty of clothes storage space. Excellent bar with 'happy hour', good buffet breakfast with variety of hot & cold food. Staff pleasant and helpful. Ski bus stopped outside. Very central location.Whirlpool and sauna included. Only downside was very slow service at the restaurant for our first evening meal (we got 20% reduction when we complained!). Food was good and inexpensive though.

  • Stayed February 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank UkPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 9, 2010

The rooms were very spacious and very well kept. The guest service was great and the staff went out of their way to make our stay as enjoyable as possible. Clean, comfortable and reasonable rates. Will definitely book with this hotel again next time I'm in Banff.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BonitaScarlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 bubbles Reviewed February 9, 2010

My partner and I took a weekend away from Calgary to ski in the rockies. We found the Ptarmigan Inn to have basic accommodations, although basic, everything was superbly cleaned !

From the moment we checked in, Josh had us sorted. He was very imformative of banff and the ski hills, he also organised our ski tickets for the weekend and recommended us to some fantastic restaurants!

Another perk of staying at the Ptarmigan Inn, is that you have access to the hot tubs of all the other properties owned by Caribou Properties... fantastic !! Nothing like a nice hot tub after a day of skiing !

We thoroughly enjoyed our stay at The Ptarmigan Inn and will definately be back!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank calgary_ski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okotoks, Canada
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 9, 2010

Good sized rooms, very close to all restaurants. We also got a "bus pass" that allowed us to travel to the Gondela and hot springs free of charge.
There is a good restaurant within the hotel for breakfast and dinner -- both very good value.
The rooms had a kettle, coffee maker and a large wardrobe.
We could hear the road noise slightly but this wouldn't us off going again.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Whybs27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Invermere, BC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 5, 2010

I had a great time at the Ptarmigan !!! Thanks to all the staff, you are doing a really good job and made our time at the Ptarmigan fantastic !
The rooms are beautiful and the breakfast is delicious!
Thank you so much, we will be back !!!!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anncita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Ptarmigan Inn

Property: Banff Ptarmigan Inn
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #27 of 32 Hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

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