It really was a wonderful room (premium), soft bed, lots of pillows. Fridge was empty (honour bar would be nice at that rate). Jetted tub was too noisy to use. LCD TV but no HD channels. Underground parking didn't have enough space and the parking spots were very tight. After check-in we ended up parking in their outside lot and then had trouble finding our way back to the outside parking. Even the bellhop didn't know the way through the narrow hallways. The room was warm (no air) but at least a window opened wide.
As for the free wireless internet, we had to go to the lobby or restaurant to use it since the signal was too weak in our room. Typical false advertising and very disappointing. They need to add more access points if they wish to advertise this as an amenity.
On the bright side, the restaurant (The Meatball) is very good.
- Official Description (provided by the hotel):
- - Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more less
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- Also Known As:
- Banff Ptarmigan Hotel Banff
- Ptarmigan Inn Banff