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“Great location, good accommodations.” 3 of 5 stars
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
Ranked #27 of 32 Hotels in Banff
San Antonio, Texas, United States
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, good accommodations.”
3 of 5 stars Reviewed March 2, 2014

This hotel is located on Main Street in Banff, right at the corner of the shops and restaurants. It’s a great location for seeing the town of Banff. We had easy ski access to Norquay, Sunshine Village and Lake Louise with the shuttle bus. The rooms are a good size with everything you need, including a comfortable bed. The rooms are nothing fancy, but nice, clean and very comfortable. The staff was very nice. The breakfast buffet was excellent. Nice bar off the lobby. We traveled there with our ski club, and everyone seemed pleased with their stay.

Room Tip: Try for a second or third floor back street room with an outside view. They have spectacular view of...
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Marion D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,022 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (245)
Date | Rating
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English first
cork
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 22, 2014

We stayed for a long weekend in February, had booked a room with 2 queen beds. When we checked in we had a room with one bed ! Unfortunately, the room was on the ground floor with a patio door to an indoor atrium, therefore we had to keep the curtIns closed and did not have a window. The room was very stuffy and badly lit, however it was clean.
Breakfast was poor enough. The fruit salad was chopped up so small and was starting to turn brown. If you don't want to die of the thirst don't have the potatoes ( so salty ) both mornings we were nearly finished eating by the time we finally got a coffee. They did have a separate omelette station which was good.
The location of the hotel is perfect to see banff but for the money there are better hotels in town. If you do stay please make sure you ask for an outside room with a window. Ask for a room close to the lift too if you have many bags as the corridors are endless and rooms can be quite far from the lift.

Room Tip: Make sure to ask for an outside room with a window, not on the ground floor. If you have trouble wal...
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank popsie76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
1 review
4 of 5 stars Reviewed February 22, 2014

This hotel is well situated on Banff Ave. Once we returned from a day of skiing, we parked the car and were able to access shops and restaurants easily. The hotel is showing some age in the bathrooms and carpet in the hallways, but the friendliness of the staff and especially the diligence of the housekeeping staff in maintaining our room made the experience a very positive one.The hot breakfast buffet was excellent and we were well fortified before we hit the slopes. Underground parking was certainly a large part of our decision to stay at the Banff Ptarmigan as well.
We would definitely stay here again when visiting Banff.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Skitraveller931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooresville, North Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed February 21, 2014

Can't say enough about the friendly staff and amenities at the Banff Ptarmigan. The hotel was perfectly situated within easy walking distance of all the restaurants, pubs and shops downtown.
Accommodations were very good, but the hospitality, diversity and friendly personalities of the staff will KEEP ME COMING BACK and happy to make referrals!
Big thanks to Dennis, Devin, Mary, Kerry and Hugo! Awesome experience. Feb 2014

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

We stayed here for 2 nights last September, the room was nicely decorated and very clean. The food in the restaurant was very good and reasonably priced, and the breakfast was also very good but you have to get there early or you may have to que.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Ladybird903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 12, 2014

Very good value and great location. Rooms are a bit old but very clean and fairly spacious. This is definitely a 3-star hotel. No more. No less. The breakfast (included) is very good: omelet station, scrambled eggs, sausages, bacon, pancakes, toast, yogurt, fruit, etc. Comparing with friends that stayed at two other hotels, the breakfast at the Ptarmigan is by far the best. The bus to the resorts stops right in front of the hotel. The hotel is only a few steps away from all the shops, restaurants, etc. in Banff. There is a Safeway (grocery store) right around the corner. My only complaint is that one night I decided to stay in and ordered a pizza from the restaurant and it was subpar.

Stayed February 2014, traveled with friends
Helpful?
2 Thank Big_Grinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uckfield, United Kingdom
2 reviews
4 of 5 stars Reviewed February 10, 2014

Very good value for money and in a perfect location on the edge of downtown Banff (this becomes very important when the temp is -30c, you really don't want to walk too far down Banff Avenue to get back to your hotel!) and ski bus pick up at the front door. Friendly helpful staff always on hand. My room was at the back of the hotel with a lovely mountain view and was quiet enough. Extremely comfortable bed and bedlinen, no fridge but the balcony served that purpose. The free breakfast was a real bonus with a good choice and made to order omelettes. Enjoyed the hot tubs too.... who needs treadmills after all that skiing? Would definitely stay again, but avoid the 'standard' rooms with the internal atrium 'view'.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DianaO31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Ptarmigan Inn

Property: Banff Ptarmigan Inn
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #27 of 32 Hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

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