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“Great Location and Overall Stay” 4 of 5 bubbles
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
Ranked #27 of 32 Hotels in Banff
Richmond Hill, Canada
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Location and Overall Stay”
4 of 5 bubbles Reviewed October 1, 2013

We stayed overnight on September 20th and had a great stay overall. The staff were friendly and helpful. We had a room on the third floor, which was more than adequate. Check-in and check-out was smooth; underground parking was available.

Breakfast with the omelette station was great. There was an assortment of cold and hot foods available. I enjoyed a freshly-prepared omelette while my vegan partner enjoyed the selection and the fresh fruit salad.

Location was fantastic on Banff Avenue.

We also liked the Rocky Mountain soaps in the room; the company is located in Canmore, Alberta, and it's great to see that the hotel was supporting locally-made products.

We would definitely stay here again!

Room Tip: I can't speak for those on the other floors, but our room was great on the third floor.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yellowbuggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,056 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
  • Any
English first
Redcliffe
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

We arrived in Banff a day earlier than what we had booked on a beautiful weekend in September. Unfortunately with a busy weekend there weren't any availabilities however the staff were more than happy to ring the local hostel to arrange accommodation. When we did book I asked for a new room (wasn't happy with a view of the parking lot after paying for a Superior room) they provided not just a new room but an upgrade to a premier room. The room was very spacious and comfortable.

The staff were helpful with any questions. The buffet breakfast offered great variety and the perfect start to the day. All in all a great place that I would highly recommend.

Room Tip: Go the premier room :)
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 28, 2013

There are two hotels close by, one owned by the same chain, the other is the Torquin.
Choose either of those.
There is an air of chaos about the Ptarmigan, breakfast is mayhem. Lines over thirty feet at eight in the morning.
The food is very average, the rooms the same.
I would not stay there again.

  • Stayed September 2013, traveled solo
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank sparkyIsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Mountain House, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

Good hotel, sure they have small rooms but who stays in their room in Banff. The walls are thin and you can hear the pipe rattling but once everyone settles down it's a quiet place. The free breakfast is great, (hot and cold rations complete with an egg and omlette station). The location couldn't be better as it's only a short walk to all the shops in Banff's downtown.

Room Tip: Ask for a room on the 2nd floor, they're quietier.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort McMurray, Canada
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed September 26, 2013

Just an average hotel. Room was a good size, We had dirty tissues on the floor beside the nightstand. GROSS! Breakfast was included, was fine. Waitress seemed to be understaffed, They offered coffee/tea, but got side tracked and we had to ask. Great location, able to walk to shops.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cdimond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort McMurray, Alberta, Canada
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

This hotel was an excellent value for the price paid. Location was right on the main strip, just a block or two from where all the shops/restaurants started. Property and decorations are a little dated, but the rooms were just what was needed - beds and a good shower. The room had a small balcony, which was nice. My only complaint was that there was no climate control in the room - I like to crank the A/C! However, the room did have a plug-in fan, so that made it a little better. The breakfast was outstanding - complete with an omelette man! Underground parking was included, but no elevator from the lowest level, only the first level. Oh, and if you dial *44 on the phone, you can hear a majestic rocky mountain elk!!

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elaine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed September 11, 2013

For the price we paid I would say we got what we paid for. The rooms were ok, the hotel was ok, however the breakfast which was included in our price was better than ok. By far, it exceeded your typical continental breakfast. Lots of hot and cold options to choose from including the omelette station. The biggest complaint was no air conditioning. Seems like a major downfall in this day and age. We couldn't really sleep with the window open either as the window openend onto the parking lot and there was lots of vehicle noise. I would likely try somewhere else next time. Although I must say the location was great. Easy one block walk to all the shopping.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Reddon14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Ptarmigan Inn

Property: Banff Ptarmigan Inn
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #27 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

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