Stayed here for three nights. Our room (208) was the strangest we have ever stayed in. Perfectly clean enough with comfy beds and good bed linen/towels but the sink was in the room itself and not in the bathroom where we would have expected to find it!! Unfortunately it appeared that the hotel was full so we were unable to change to another room. There was no plug in the sink and on the second attempt we were provided with one the correct size - the reason for this was that "people steal them" - really?? Proper cups in the room which was good after the paper ones provided by our last 3 hotels. Free Wi-Fi and ice machines. Buffet breakfast was adequate but not exciting. The staff were good on the first morning but not so great the next day. The third morning saw a return to their efficient ways. Overall it wasn't a bad place but I wouldn't stay in this type of room again so if this would annoy you too then it would be a good idea to bring up the subject before confirming your booking.
- Official Description (provided by the hotel):
- - Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more less
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- Also Known As:
- Banff Ptarmigan Hotel Banff
- Ptarmigan Inn Banff