I recently stayed at the hotel. The room was comfortable enough however when I went to open the window for fresh air I was disappointed to see that the screen was bent and obviously ill fitting and the window frame close to the glass was covered with what looked like mould. It was a little disconcerting and certainly looked like proper maintenance is lacking. Room towels smelled of bleach and were threadbare. I stayed here last year and was very disappointed at that time by lack of wifi throughout the facility. I was sure they would have fixed that issue by now however, it was again very poor. That is a major problem for most people in this day and age and the only hotel I have stayed at this year with that problem.
I understand that renovations are planned. I hope the wifi will be upgraded at the same time. Good location with great potential but not a place I would stay again at until then.
- Official Description (provided by the hotel):
- Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more less
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- Also Known As:
- Banff International Hotel