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“Decent hotel at a reasonable price”

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Irwin's Mountain Inn
Ranked #21 of 33 Hotels in Banff
Vermilion, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Decent hotel at a reasonable price”
Reviewed August 24, 2012

Rooms are satisfactory: clean, quiet, comfortable beds, reasonable prices. The location is great - easy walking distance to center of town. Parking lot is small/cramped and there was no space available on our first night's stay.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank brenda4890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, August 27, 2012
Thanks so much for your review. I am so glad that we were able to meet your needs with our 65 room hotel. Banff is so beautiful at this time of year and can be so very busy. Irwin's offers FREE parking at our hotel which is not the case with most hotels in Banff. Our FREE underground parking is perfect for minivans and cars and our courtyard parking works for SUV's and trucks. Parking can be tight at this time of year. We acknowledge your issue and thank you for your patience. Our hotel offers free Bus parking for Tour groups and our hotel does sit very close to downtown to create easy park and walk touring. Thanks again for your review and best wishes for your summer travels.
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 23, 2012

Moldy rooms. Smell like wet dog. couldnt stay for more than a day and didnt even get offered the back for the rest of the money for which we did not even stay. Is our society becoming that greedy. People spend there hard earned money on these vacations and getting places like Irwin Mountain Inn is a heavy disappointment.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
4 Thank PavBraich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, August 25, 2012
Thank you for your feedback despite the inaccurate information. Our guest feedback is both valuable and helpful. Our 65 room hotel is quite the opposite when it comes to guest issues. As noted in many of the reviews, our front desk staff is both helpful and efficient and unfortunately there was no effort made from your part to have a chance to solve your issues. I can assure you that our rooms are both clean and free from mould. Our housekeeping staff has won housekeeping awards and is trained by our most excellent Housekeeping Manager who brings many years of experience in the hospitality field. We use ECOLAB products to clean our rooms and this ensures any cleaning discrepancies. I am sorry we did not meet your expectations; I wish you would have brought this to the front desk's attention and allowed us to resolve your guest issues in short order. Your reservation was booked with an OTA (Expedia, etc.). Booking directly with the hotel can be such an easy process. Our rates are both reasonable and our staff are happy to help with any needs. I'd be happy to talk to you by phone to discuss this matter personally, however, your approach to walking out the door without checking at the desk does not allow us to solve this problem.
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Sutton, United Kingdom
Level 6 Contributor
179 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed August 17, 2012

Relatively large rooms which are quiet and have very comfortable beds.Washer and dryer in the basement should you require to do your own laundry and helpful receptionists to guide you through your every question and need.Very good location close to the center of town and their prices reasonable.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Bare-with-me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 7, 2012

Arriving early evening and having booked an accessible room for my father and friend we found the room too small to accomodate them. Staff quickly and efficiently found us better accomodations for them and moved our room as well so we could be on same floor and close to their room. Staff were great Rooms were spacious and clean Elevator was very helpful with gentlemen Free parking a bonus Restaurant next door was attached to hotel and had a very nice breakfast

Room Tip: Request a room away from back parking entrance as it is noisy and smoky. Preferably on an upper flo...
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
1 Thank nancy52lupton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, SC
Level 5 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 26, 2012

My wife and I recently spent four nights in this lodging during our trip to Banff. I chose this hotel due to their website stating their rooms had been recently renovated and the displays of the rooms. Our king room was a very small room on the first floor with a sliding glass door leading to the street. The only things up-dated were the flat screen tv and a new stool in the bathroom. The shower head dripped, the sink was chipped, and there was a broken tile in the shower. For the price, I expected better. On the positive side, the staff was very friendly and helpful. I never did have any contact with a manager. I should have. I would stay somewhere else if we go to Banff again.

  • Stayed July 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank redrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport pagnell, U.K.
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 26, 2012

An excellent relatively low cost, comfortable hotel with all the amenities we required along with a reasonably priced restaurant with good food. a very short walk from the town centre.When we return to Banff which we most certainly will I will have no second thoughts in staying here again

  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank newcanadafan429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2012

We stayed in a double queen room. First time at the hotel and was impressed with the cleanliness of the room. The room rate was reasonable in comparison to similar accommodations in Banff. The staff was friendly and helpful. Restaurant (El Toro) serves Mexican food only, so if this is not to your liking there is an Italian restaurant at the next hotel and they do have a breakfast menu. Parking was tight as the area in the back of the hotel is small. The only down side is the bathroom. It is tiny and contains only a toilet and tub/shower, the sink is located in the main room. It feels like you are entering a bathroom stall in a public washroom as there is very little manuvering room. There is an elevator to get to the upper floors. Each room has an air conditioner, fridge and coffee maker. Location of hotel is an easy walking block to the main shopping areas. We stayed in the hotel twice now and both times we had no surprises. For those of you travelling with pets, this hotel is pet friendly. We will be staying here again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatricaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Irwin's Mountain Inn

Property: Irwin's Mountain Inn
Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #21 of 33 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff

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