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“Smooth Sailing” 5 of 5 stars
Review of BEST WESTERN PLUS Siding 29 Lodge

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BEST WESTERN PLUS Siding 29 Lodge
Ranked #15 of 32 Hotels in Banff
Hendersonville, Tn, United States
2 reviews
“Smooth Sailing”
5 of 5 stars Reviewed September 16, 2013

This was a two night stay in Banff, Alberta with one night free using a BW voucher. The motel is centrally located in Banff, and it made for an easy walk to shop and eat. Free parking was underground with room key operation. Easy access to elevator, stairs and indoor pool. The staff helped me gain access to wifi and locate restaurants. The breakfast room was busy as expected, but well staffed; the food was good, both hot or cold, and all you could eat. My room was clean, comfortable and quiet; no complaints with this motel, especially since I used a "free night voucher". If one is using a voucher I would recommend coordinating this directly with the hotel ahead of time. I did and things went smooth.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Bradley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Saskatoon, Canada
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

Great hotel,lovely room with balcony looking out at the mountains.Good breakfast,always plenty of food.A little difficult finding a seat though.nice comfy bed,even a microwave for snacks.Hotel staff always friendly and kept the hotel spotless.Great location,just a short walk to downtown.No complaints,would definitely stay there again

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank June R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Palma, California
Level Contributor
72 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed September 13, 2013

I stayed here with my family of three during our vacation to the Canadian Rockies this summer. I don't typically stay in Best Westerns but in a town with very few name brand hotels, this is a fine choice. The rooms are quite large and nice, and I'd definitely call the property "upscale" for a Best Western. Each room has a small balcony which is nice for sitting outside in the evenings and watching some occasional wildlife walk by. The beds were reasonably comfortable and we slept well during our stay. Location is fine - maybe a 15 or 20 minute walk to the heart of downtown Banff - and there are plenty of good restaurants within easy walking distance.

The complementary breakfast was "ok" - sufficient but not spectacular by any means. They had sausages, your typical "hotel scrambled eggs" cooked en masse and served in a chafing dish, pancakes (also prepared en masse), pastries, fruit, and yogurt. The biggest comment I would have about the breakfast is a little variety would be nice. They serve pretty much exactly the same thing every day and it would be nice to see a different item or two to chose from each morning if you're on a multiple day stay. Also, the breakfast room is quite small, so finding a table is sometimes challenging.

The hotel has an indoor pool but it is quite small, and it's enclosed in a glass structure. If you're sitting there just supervising a child and not swimming yourself it gets rather steamy in there. Also, due to the small size of the room they don't keep towels poolside, so you have to bring towels from your room. Still, it was nice to have a pool and jacuzzi to cool our heels in after a long day of hiking in the park.

This was actually our second stay in this hotel, the first one being almost 8 years ago, so we clearly found it worthy of a repeat visit. We will strongly consider this hotel on our next visit to Banff.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jandrfas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unity, Canada
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 9, 2013

I think the air conditioner thermostat was just a placebo to make you think the room was cooling off, because it did not. There was a table fan in the room - so I think they are very aware of the problem. Probably a good place to stay for a winter/skiing holiday, but summer experience was not a comfortable sleep. Breakfast room WAYYY TOO SMALL for the number of guests in the hotel. They served on glass plates - nice touch - but most people had to take the food back to their rooms to eat. I feel sorry for the cleaning staff, who have to clean dishes out of the rooms in addition to the rest of their housekeeping. We ate in the lobby - uhh, awkward!

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank J0seiT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawnee, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 7, 2013

We originally booked the Standard Room Plus. It was supposed to be for six people. When we arrived, we found this room had no windows that would open. Instead, the westward facing fixed windows overlooked the indoor pool. All of the heat and humidity from the pool and from the sun poured into the room. The staff kept the curtains closed in order to try to lower the temperature, but even so, the air conditioner was not adequate. This resulted in a very hot and dark room. We called the front desk and they sent maintenance to look at the air conditioner. Maintenance said it was working, but obviously not well enough. The staff did not offer us a different room. We had to request it. They moved us to a standard room with two roll away beds which was much more spacious. Unfortunately, it was also on the west side and opened to the sidewalk where the exterior painters banged against the windows when they started working the next morning. One of the pillows and comforters on one of the queen beds had stains. One of the blankets on a roll-away had stains and was torn in several places. The kleenex box had been sitting in water and was stained. The outlet was controlled by the switch so when you turned the main light out, the night light also turned off. There were places on the baseboards and countertop that had not been cleaned. Toward the end of the evening, it was extremely difficult to squeeze into the parking garage. There was not enough seating for breakfast although the outside seating area was very nice. After our experience with the evening staff and the air conditioner, we did not bother to mention the dirty and torn items until the next morning when there was a different lady at checkout. She was much more friendly and did offer a small adjustment to our bill.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank TravelingKSFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed August 31, 2013

Had a good stay at this hotel. The price was reasonable and the staff was helpful and hard-working, but I suspect they were a bit under-staffed during our stay. They rooms were great, but the sofa bed was atrocious...but our boys endured that one night. The other 2 queen beds were great. We were treated to a tasty full breakfast...not just a continental style like most other hotels. I would recommend this hotel when staying in Banff.

Room Tip: Request a room away from the pool. Ours was 305 and we were above the pool and the kids made noises...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank diyguy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 29, 2013

Beautiful, clean, roomy, covered (underground) secure parking. Not within easy walking distance of the city center, but close enough. Elevators from the underground parking. Breakfast good. The a/c worked well--not noisy.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank janeauten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Siding 29 Lodge

Property: BEST WESTERN PLUS Siding 29 Lodge
Address: 453 Marten Street | Box 1387, Banff, Banff National Park, Alberta T1L 1B3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Siding 29 Lodge 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Plus Siding 29 Hotel Banff
Best Western Banff
Banff Best Western

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