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“easter at Banff” 4 of 5 bubbles
Review of Buffalo Mountain Lodge

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Buffalo Mountain Lodge
Ranked #18 of 32 Hotels in Banff
Calgary, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“easter at Banff”
4 of 5 bubbles Reviewed April 21, 2014

We like this lodge, it is a good value for the price and only about 5 minute to downtown. The place is quiet except for the noise of the train passing nearby but it is not a big issue. The service is really good. The rooms are cozy and we adore the fireplace.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank meikuei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,289 reviews from our community

Traveler rating
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    412
    218
    108
    61
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed April 14, 2014 via mobile

I came here for a snall conference in March. It's all very pleasant, with nice rooms and central facilies. I'd be happy to come back here on my own dollar.
I docked one point for some minor issues:
- wifi is free, but very flaky
- they wanted to charge me a full day to extend my checkout to 3 pm
- it's a fair old trek to the centre of Banff if youre on foot. But all part of that healthy pioneer spirit, I suppose.

Stayed March 2014, traveled on business
Helpful?
Thank BiggerJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
98 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
3 of 5 bubbles Reviewed April 6, 2014

The setting is absolutely beautiful and the resort is nicely laid out. We were so excited about staying here for our first time and could not wait to arrive. We had a buffalo plasma pet friendly room with kitchen and wood burning fireplace.

Customer service was very good from check in to check out, every employee we ran into had a smile was really nice.

The room was a huge disappointment, dirty entryway, worn out living room carpet, faded chairs, mismatched table and chairs and a bathtub that would not drain all for only $300 per night.

Our room was right across from reception and noisy until around midnight and on the other side of our room was the road and bus stop noise and then the neighbors that we won't discuss further.

We had room service twice and although the menu was very limited with a lot of wild game on it what they served was very good and room service was fast and efficient.

They do have very nice rooms elsewhere in the resort and I would have loved to have gotten one but they do not rent to guests with pets, it would be nice if you had a couple of higher end rooms available, I really appreciate they are pet friendly but pets are only allowed in the old rooms.

Overall there is better value to be had in the area with much nicer pet friendly rooms, probably won't return unless they clean up things a bit, we chose this resort solely based on their web site but the web site was some what deceiving as far as room pictures went.

Room Tip: get a room as far away from reception as possible they look really nice and even have balconies or p...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Moduline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagement, General Manager at Buffalo Mountain Lodge, responded to this review, June 2, 2014
Thank you for taking the time to share your feedback on your recent stay at Buffalo Mountain Lodge. I am glad you were able to bring your pet. I apologize that the room wasn't up to your expectations and I assure you we are constantly working on improving our rooms. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

Warm, cosy clean lodge with our own fireplace and big bathroom. Much better than the fairmont which I didnt like
There is a gym and hot tub which is great after a day on the slopes. I have 2 boys under 5 and they loved the space

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nidhipandey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

I absolutely love this place! Our room was amazing, cozy kitchenette suite with very comfortable beds! The weekend was freezing, so we spent a lot of time in the lounge in front of the fireplace. It was so warm and relaxing! The food is fantastic! I have stayed here before and would recommend anything on the menu, it's all so good! The staff is so friendly. Service is great. After an afternoon of tubing, my kids enjoyed the hot tub and then snuggled up to watch a movie - a great selection of choices on hand at the front desk! We love coming here, and can't wait to stay here again!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagement, General Manager at Buffalo Mountain Lodge, responded to this review, April 10, 2014
Thank you for taking the time to post your feedback regarding your recent stay at Buffalo Mountain Lodge. We are happy to hear you were able to take advantage of the hot tub, and also enjoyed your meal in the restaurant. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
4 of 5 bubbles Reviewed March 19, 2014

We had the opportunity to spend a weekend away for a family birthday. We were able to book units all together, which was wonderful. They accept pets - and the suites were beautiful!!! The beds are incredibly soft and comfortable and the fireplace was a beautiful touch. Walking around the premises you saw all sorts of wildlife including young mule deer grazing. Just a very neat experience.
We spent our evenings in the lounge and the staff was very accomodating and friendly.
We booked a private room for the birthday party - and the staff went above and beyond their call of duty -- and THE FOOD WAS AMAZING!!!

Needless to say we will definitely be going back.
Thank you all for our wonderful weekend away. :)

E. Dean
Calgary, AB

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
218 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed March 13, 2014

Stayed on a weeknight in March. Their rooms were great with heated floors in bathroom/main hall, wood burning fire place, balcony and comfortable queen sized bed.
The service was great and felt really welcomed. Breakfast was good yet a little expensive.
You definitely pay for the price, however, and the hot tub was not working, either.
What a view! Overall, will come back.

Room Tip: All rooms face the mountains. Get one as far away from the lodge if you do not want to hear the part...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrHearsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagement, General Manager at Buffalo Mountain Lodge, responded to this review, April 10, 2014
Thank you for taking the time to post your comments regarding your recent stay at Buffalo Mountain Lodge. We apologize the hot tub was not available during your stay. We look forward to welcoming you back in the future so you are able to enjoy it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Buffalo Mountain Lodge

Property: Buffalo Mountain Lodge
Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 
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Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge

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