My husband and I stayed in one of the rooms upstairs in late July for a few nights. It was extremely hard to book anything in the peak season so we were grateful that this place was available.
Josee greeted us and showed us to our room on the second floor. In general, the place is extremely clean and well kept. The room is big enough to have a large bed, and chest of drawers. We found it plenty of size for our needs (we only spent nights in there, and were out and about the rest of time). There are no TV or any other appliances in the room. The bathroom is shared, and quite small which didn't bother us since we are pretty fit. The only negative about the shower is that the shower head is quite old and I guess there must be too much deposits collected inside because the water is hard so the water doesn't come the way you'd expect it but rather seems to be getting congested. I would really recommend either cleaning the shower head thoroughly or even better replace it as it looks quite old.
Breakfast was served downstairs and consisted of cereal with milk, fruits, and toasts with jams/peanut butter/honey. Bread is made by Josee herself!
Josee was very helpful in giving us suggestions (even highlighting the points of interest on the map) about interesting and scenic places to visit in Banff.
We would recommend this place.