This was the start of our 3 week Canadian trip and the only accommodation we had booked to stay for as long as 4 nights in. When we arrived we were met by Bev & Dale who were looking after the B & B while the owner was away. They then explained that there was a problem and the room we had reserved had been double booked. Another couple had arrived before us with a 2 night booking so thinking we must have cancelled they were given our room. (Their review is below dated 31st August 2013). We had made the booking in January and did email to reconfirm it 3 weeks before our arrival and also provided a mobile number.
Bev & Dale were fantastic and immediately prepared the owners room for our use. At least we had a room but we were unable to unpack due to the draws and wardrobe containing the owner’s belongings. A wardrobe in another room was then emptied for our use. After 2 nights we then moved to the Larch Room that we had originally booked.
The B & B is in a very good location less than 5 minutes’ walk to the centre and just over 2 minutes walk down to Bow River.
The Larch Room was comfy and a good size with plenty of wardrobe/storage space. We found the bathroom noisy when running water or flushing the toilet and worried about disturbing guests in the other room.
I did hear the trains passing through during the night on a couple occasions but I would only be concerned about the disturbance if you are either a light sleeper or struggle to get back to sleep once awoken.
I would expect that after our experience the owner will take more care not to double book either of the two rooms available.
- Official Description (provided by the hotel):
- The Poplar Inn is a samll Bed and Breakfast situated in the heart of Banff. It is a new home built in a Victorian style. Two rooms have king size beds and en-suite bathrooms. A delicious full couse breakfast is served every morning. Coffee and tea are complimentary all day. The beautiful back yard is available to the guests. Short walk to downtown. ... more less