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“VERY Disappointing ” 1 of 5 stars
Review of Mt. Norquay

Mt. Norquay
Book In Advance
$116*
and up
Banff Via Ferrata Climbing Adventure
Ranked #10 of 34 Tours in Banff National Park
Certificate of Excellence
More attraction details
Attraction details
Owner description: Family-friendly Mt. Norquay offers outstanding conditions for beginner, intermediate and advanced skiers and riders. Since its opening in 1926, Mt. Norquay continues to be the locals’ gem. Famous for being the training ground of Olympic and World Cup athletes, and with excellent beginner terrain, everyone will love this small, family-friendly resort.
Edmonton, Canada
Level Contributor
46 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“VERY Disappointing ”
1 of 5 stars Reviewed July 12, 2014 via mobile

12 July 2014 We were in Banff and thought we would take a drive to the top of the mountain and take the chair lift. As we got to the top of the mountain we drove up to the chalet where there's a turnabout to drop off people that can not climb the hill from the parking lot. As we were coming up to the turnabout 2 STAFF MEMBERS came speeding up behind us from the service area in Gator 4x4 and the driver through his hands in the air pisses off that I was not speeding around the turnabout.

Staff the is a direct reflection of the company and this person was a disgrace.

Due to this immature behavior we stayed in the car and did not take the Chair ride to the top. That was 3 ticket sales lost and clients for LIFE...

Helpful?
Thank Wireton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David J, Marketing Communications Coordinator at Mt. Norquay, responded to this review, July 19, 2014
Hi Wireton,

Thank you for taking the time to inform us of your experience at Mt. Norquay, your comments are very much valued. We've passed your comments about the staff members to the appropriate management and have already implemented several operational changes based on your feedback.

We’re sorry to hear this incident detracted from your initial experience at Mt. Norquay, and you were unable to experience our new summer sightseeing products.

We hope to see you again in the future and please feel free to contact me directly if I can be of any further assistance - media@banffnorquay.com


Kind regards,

David Jones
Marketing Communications Coordinator
Mt. Norquay Banff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 reviews from our community

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Date | Rating
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English first
Newmarket
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Summer chair lift ride”
5 of 5 stars Reviewed July 3, 2014

We had the pleasure of taking the chairlift to the top of mt norquay today. The view was spectacular and you could see all the mountains and the town of banff. We did the gondola ride last year and found we could see many more mountains from the top of mt norquay and the view of banff was much more widespread. When we got to the top, we were pleasantly surprised to see the cliff side bistro open. Their meat and cheese platters were perfect for sharing with the 5 of us as we sat at the window admiring the view.The best part was the free shuttle that picked us up right in front of our hotel. Well worth the money for the breathtaking view. we heard that this was the first year they were doing the chair lift ride and wish them lots of luck.

Visited July 2014
Helpful?
2 Thank MONIKA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
152 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
“Herd of big horn sheep”
5 of 5 stars Reviewed May 22, 2014 via mobile

Gravel scenic mountain road with scenic overlooks . This is only a short drive out of Banff and at dusk is home to a meadow of a flock of Big Horn sheep about 50 yards off the road. The flock has lambs In the spring, ewes and the magnificent Big Horn males. We'll worth seeing !

Visited May 2014
Helpful?
3 Thank BillzoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
64 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
“Good any time of year. ”
4 of 5 stars Reviewed May 14, 2014 via mobile

Overlooking banff and hwy 1 the road leading to the mountain twists it's way through hairpin bends and gives drivers a fantastic view of the Rockies. Often sports car enthusiasts drive up and down as this is probably one of the bendy roads in canada! A tiny version of the French alps, top gear uk should bring Jeremy captain slow and the hamster to drive the route with some caravans!

Helpful?
Thank PeaGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
82 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
“Tubing was a blast!”
5 of 5 stars Reviewed April 20, 2014 via mobile

What a great activity and well worth the $65 family rate for 2 hours. My wife, 2 daughters and I had a blast. The temps. Were in the high 40's F, sun shining and lines not too bad. You grab a tube, ride up the hill on a conveyor belt and slide down single, double and triple if the hill isn't too fast. We could only do doubles as the sun was creating icy conditions and the hill fast, we overshot the end a few times. This is a must do for anyone with kids.

Visited April 2014
Helpful?
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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