Every year Sunshine struggles with getting there start of season business ready. I'm lead to believe that most of their problems for not providing quality service in a timely manner relate to the on hill location of their server, location and or finding staff...etc. This is a yearly excuse which is a standard for this mountain. This includes everything from not being able to provide direct to lift services in there Calgary home office to how they run the hotel on the mountain and the extremely poor web site /updating.
I for one have decided not to buy season passes here any longer as they just can't seem to get their act together. Most of the responsibility and accountability lies with the hill management who must think that being in the Rockies is sufficient enough for most customers. In a competitive environment this place would be out of business. Unfortunately the front line people are left facing the customer with poor excuses for lack of organizational support needed to run an operation of this size seasonally.
Having skied both in the West and East of this continent it is shockingly apparent that Sunshine is run by people who are in the DARK ages. This is not a reflection of the people trying to do their job but rather how it is managed top to bottom and it's not surprising they are still in the bottom!
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