If you’re planning on doing the Ha Giang loop, look no further. QT has great staff, great bikes, and lots of support. They made sure we were comfortable on the bikes before we left, and sat down with us for at least 15 minutes to go over the route and give us homestay recommendations. Everywhere we stayed was 10/10, there were no surprises. I got a flat tire one day and QT reimbursed me for the fix (because I got insurance with him). He was also available via WhatsApp to answer and questions we had. For novice riders, QT and team made us feel comfortable and safe. Thanks so much!!