I ate at Ciao three times while at the Hard Rock Vallarta; I would have gone more but it was closed for three or four days. The first 2 times I dined there everything was perfect; the service, food, view, etc. If you go, do not sit in Gilberto's service area. We waited over an hour and a half for our dinner and then all the courses came together (appetizers were cold). Others in our party who were dining at the same time with different servers were finished in a quarter of the time we were. The slow service was responsible for us missing the show our last night there.
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