The Sea Garden isn't a terrible property, (Great ocean views / proximity) but I do have a few issues that I find kind of annoying... The biggest issue is that they charge almost $100 a week for internet, per device!! I personally find this really brutal in this day and age when internet is free everywhere but the comfort of your own hotel room... And then, after i pay this ridiculous price for the internet, it runs so slow we can hardly return any emails or finish any work we need to do and when I call the front desk, they don't care at all (you can call my manager tomorrow...). I'm really disappointed, I don't mind paying a marginal fee for a high quality service, but paying a Westin price for a super 8 quality service is very painful... Also, and I hate to be a nag, but they really need to work on their valet service! I had to call an average of 4 times before they answer the phone, and then they tell you it takes 15 minutes to get your car, but we've had to wait an average of 30 minutes every time we ask for our car. Then one day while I wasn't around, the valet parked our car exposed to the rain and just watched my wife and sister lift a heavy stoller into the trunk, while they were holding and baby and other bags? I just think a 'mayan' resort could do better than this...? I don't planning on spending a upgrading our timeshares at the mayan resort...
- Also Known As:
- Mayan Sea Garden Nuevo Vallarta Hotel Nuevo Vallarta
- Nuevo Vallarta Mayan Sea Garden