This was our second stay at the Ocean Breeze/Sea Garden and we enjoyed it very much. The rooms are spotlessly maintained by a diligent and friendly housekeeping staff and the small property is lush and gorgeous. The food is consistently fantastic.
The lobby has a beautiful waterfall feature that creates a serene atmosphere, but we were surprised on this second trip to find that it has been spoiled by loud new age-type music coming out of hidden speakers around the waterfall. This music booms up the atrium and is very audible in many of the rooms, making an afternoon nap impossible. We even needed to turn up the TV loud to hear it over Enya or whatever. Even at a lower volume this music is annoying. It is apparently controlled remotely - the staff can't do anything about it. For some reason it was shut off for one day, which was VERY pleasant. You might escape it if you get a junior suite, as they are set back from the hallway.
The staff are absolutely wonderful, especially Miguel Moreno and Monica, who are the BEST beach servers ever. Monica remembered what we like to drink from our visit three months ago! The front desk staff are great and ALL the restaurant staff including Iris, Edgar, Allejandro, Efrain, Fernando, Mario, Alan and others whose names I didn't catch, are total professionals, fun, friendly and attentive. The staff really bring quality to this place. I saw the woman who maintains the lobby area walk by one of the sofas, then she stopped, turned around, and fluffed up one of the cushions. Her attention to detail pretty much sums up the whole place.
- Also Known As:
- Mayan Sea Garden Nuevo Vallarta Hotel Nuevo Vallarta
- Nuevo Vallarta Mayan Sea Garden